Brandon Ford

Check Engine light I had the pleasure of working with Chad Wells for service on my mother-in-law’s 2010 focus. Check engine light was on and the sensor was quickly repla I had the pleasure of working with Chad Wells for service on my mother-in-law’s 2010 focus. Check engine light was on and the sensor was quickly replaced under the Ford Extended Service Plan (which I highly recommend if you purchase instead of lease). The car was brought in on a busy Saturday and I was out of there earlier than I expected. The following week the check engine light came on again, and brought the car back to Chad. He and the service team exhausted all diagnostic possibilities, until they figured out that the gas tank had water in it from inactivity. These guys were brilliant! From beginning to end the service was great, including arranging for a rental car. Thanks again Chad! More

2011 Ford Escape 4DR SUV Initially we were getting our 2005 Ford Escape serviced. It soon became clear that (because of pending expenses) it was time for a later model car. Co Initially we were getting our 2005 Ford Escape serviced. It soon became clear that (because of pending expenses) it was time for a later model car. Communicated with Ricardo on-line (email). Got to the showroom and worked with both Ricardo and Otis. Otis and I walked around the back lot looking for an Escape that fit the bill. Located a recent arrival with low mileage. Secured the financing (USF Federal Credit Union) and made our purchase. We are both extremely happy with our service and sale experience. If we had any issues (and I would be nit-picking) it was that there was only one key available for the vehicle. We paid to cut and program a second key for my wife. Other than that, no complaints. More

Jenita Taylor It was quick and great service. Otis was awesome and Toni finance was very sweet.I will be doing business with FORD again soon Ms Taylor It was quick and great service. Otis was awesome and Toni finance was very sweet.I will be doing business with FORD again soon Ms Taylor More

New Car Purchase I was happy with this dealership and most of my dealings were online. I only had to come in to fill out the paperwork and pick up my car. I was happy with this dealership and most of my dealings were online. I only had to come in to fill out the paperwork and pick up my car. More

Fantastic experience I had been looking for a new car for a while and Brandon Ford had Best Cust.Service and prices in Tampa bay. Thank You! I had been looking for a new car for a while and Brandon Ford had Best Cust.Service and prices in Tampa bay. Thank You! More

New Car Purchase I was happy with my dealings with this Dealership. I did most of my dealings online on only came in to sign the paper work and pick up my car. I was happy with my dealings with this Dealership. I did most of my dealings online on only came in to sign the paper work and pick up my car. More

Best new car experience I ever had. they were caring thoughtful, kind and very understanding. will recommend them and will go back when time for a new car thoughtful, kind and very understanding. will recommend them and will go back when time for a new car More

They get an "A" for customer service!!!!!!! We had the pleasure of having Tommy Shelly as our salesman he made sure to explain everthing and do everthing he could to get us a great vehicle with We had the pleasure of having Tommy Shelly as our salesman he made sure to explain everthing and do everthing he could to get us a great vehicle with in our price range that fit our needs and our three boxers. He was so good he actually was able to get us a lower price then what we were planning to spend...... awesome! He gave us a great trade in for our vehicle which was pretty beat up.Tommy was very knowledgeable about our new car and explained everthing and took us for a test drive. He is a busy man because he does the right thing so be patient. Thanks Tommy stay smooth....... also would like to mention Kirk Feasby he was very thorough with explaining all our paper work and being straight forward and honest..... this was the best experience that my boyfriend and I have ever had at a dealership thank you, you have gained return customers. More

Dan Gentile was very patient and knowledgeable. He was able to answer all of my questions about the car and stayed late to make sure we were satisfied with our experience. I would recommend Dan and Brand able to answer all of my questions about the car and stayed late to make sure we were satisfied with our experience. I would recommend Dan and Brandon Ford to my friends. More

We have in the past and will continue as long as we receive GREAT, FRIENDLY service as we always do. Jeff was as an old friend, this was the 1st time we met him!! receive GREAT, FRIENDLY service as we always do. Jeff was as an old friend, this was the 1st time we met him!! More