Brandon Ford

John & Jim both excelled at ensuring our car was serviced and we received the additional key fob that we requested at time of purchase. After several phone calls ensuring all was well all was well. serviced and we received the additional key fob that we requested at time of purchase. After several phone calls ensuring all was well all was well. We couldn't have been happier. Both Jim & John came through and the car was done earlier than anticipated and it runs & looks great. Thanks again! More

We walked into this dealership feeling down and not really wanting to purchase based on our prior experience with a dealership the past week. We drove down from Ocala Thursday night. Had the car we w really wanting to purchase based on our prior experience with a dealership the past week. We drove down from Ocala Thursday night. Had the car we wanted researched, what to pay, what ours was worth (or what we thought it was worth). The MOMENT we stepped on the lot Lloyd came over. I don't think we stopped laughing at all until we drove out. We bought the Fusion and have loved it since. Lloyd, Tommy, and Bob made our experience buying a Ford (first Ford we have ever bought) the most fun and enjoyable one we have ever had (and we have had many). We didn't get there until late (8) and they stayed until after 10 to ensure we knew things about the car and I was all logged into the Sync site. Couldn't ask for a better group of people. The trip down from Ocala was well worth it and I can assure you that our next vehicle will be from Brandon Ford and we will recommend you to everyone. More

.this was the 3rd ford service i took my car to in 6 days they took the time to listen and knew exactly wat the problem was and fixed it awesome thanks they took the time to listen and knew exactly wat the problem was and fixed it awesome thanks More

On arrival I did not wait, I was spoken to immediately and told what to expect from the 50,000 mile service. The service was completed in a reasonable amount of time. The fact that the tires are wearin and told what to expect from the 50,000 mile service. The service was completed in a reasonable amount of time. The fact that the tires are wearing and in need of replacement was explained to me and I was given two choices. But no pressure to buy tires right now. Which I appreciated. I was also told a cv boot was leaking and should be replaced as soon as possible and that I should call the dealer on Friday to see if the part was in. I will call the first chance I get but I would think the Ford Dealer would have offered to call me when the part was in stock or arranged a time for me to come back when the part would be in stock. You shouldn't be letting me leave the dealership without the problem being handled. I would feel like Ford Motor Co.(That's you) is taking responsibility for the problem and wants me to be as happy today with Ford as the day I bought the car. That would be World Class Service. And I wouldn't have the chance to go to other Dealership who has the part and start a new relationship. I bought the car, I bought the mtce. agreement, I brought the car in for the 50,000 check. The service is your end. Thanks for the time. I'm happy with everything else. More

Ryan made certain the purchase of my new Ford went as smoothly as possible. He was very knowledgeable and answered all my questions. He set up my cell phone and added my phone book to the phone directo smoothly as possible. He was very knowledgeable and answered all my questions. He set up my cell phone and added my phone book to the phone directory. He showed both me and my wife how to use the new features in the truck. He set up an appointment to have my truck detailed since it was raining on the day of my purchase. He also set up an appointment to have a bedliner installed. More

Satisfied with service, they responded in a timely manner and sales rep. coordinated service and notified us as promised. We will continue to use Brandon Ford for our service needs for this new car. and sales rep. coordinated service and notified us as promised. We will continue to use Brandon Ford for our service needs for this new car. More

Jeff Clark made this a great buying experience from the start, His knowledge of the vehicle that I needed to suit my overall driving needs was great. My financing experience with Toni Zamorano was another start, His knowledge of the vehicle that I needed to suit my overall driving needs was great. My financing experience with Toni Zamorano was another matter as she did not explain that I might get a better interest rate at my local bank. I refinanced my F-150 at half the interest 7 month's later. I can only wonder why she didn't take the time to tell me this. Thank You, Walter C. Smith More

Great experience buying from Brandon Ford. Took in a price from another dealership and they honored the price. Transaction was easy and Lyle was very knowledgeable about the vehicle (especially if you price from another dealership and they honored the price. Transaction was easy and Lyle was very knowledgeable about the vehicle (especially if you want a Mustang). Highly recommend Lyle and the team at Brandon Ford. More

Working with Tommy Shelly was a great car buying experience. We love our 2012 Ford Flex! Tommy did not pressure us like alot of other car dealers do. He made us feel comfortable with making such experience. We love our 2012 Ford Flex! Tommy did not pressure us like alot of other car dealers do. He made us feel comfortable with making such a big purchase and made it really easy. When we are in the market for our next car we will definitely be making a trip to Brandon Ford to see Tommy!! More

Bought a car over the phone. After I drove a long way to pick it up they sprung extra undisclosed "handling fees" on me. Unethical behavior. pick it up they sprung extra undisclosed "handling fees" on me. Unethical behavior. More