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Brandon Ford
Tampa, FL
1,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,487 Reviews of Brandon Ford
March 29, 2020
Inlaid a is very Kind, Honest, Professional, Very Knowledgeable about the Ford I wanted to purchase. Would recommend him to family and friends. James in Finance Dept. answered all my questions and co Knowledgeable about the Ford I wanted to purchase. Would recommend him to family and friends. James in Finance Dept. answered all my questions and concerns, would recommend both to family and friends. More
by wandanatal16
Employees Worked With
Ilaisa Taloa, James Crews
March 08, 2020
We will never use Brandon Ford again. It’s clear they’re too big for their britches. We “bought” a car there that they just received, we went to check it out and it needed a new windshield but overall we too big for their britches. We “bought” a car there that they just received, we went to check it out and it needed a new windshield but overall we liked the car and wanted it. So we were told we could discuss prices so we did.Here we come to pick up the car and when my husband does a walk around it has collision damage and his license plate isn’t even on the ready to go car. We were told their CPO didn’t come with any warranty but via their website and other Ford dealers, that just isn’t true. A car with collision damage lost definitely isn’t a CPO and that isn’t what we asked to buy. They were willing to offer to concessions on price or a warranty in case other issues arose from the damage...in stead the implied we just missed the damage. I can guarantee you we didn’t miss it. What an awful car buying experience. We went to Ferman Ford were so impressed with the difference in customer service. More
by Nhorn
Employees Worked With
Damon Ashbrook, Brooksye Hall
March 06, 2020
Ilaisa, best salesman out there. He was very patient with me. He even came in on his day off for me.Fantastic personality I’ve never felt rushed nor pressure. He was very honest. He really helped me make the me. He even came in on his day off for me.Fantastic personality I’ve never felt rushed nor pressure. He was very honest. He really helped me make the best decision. Beyond satisfied thanks to him I own my dream car just how I wanted it. I will definitely recommend this person to relatives/friends. Thank you Ilaisa. Thank you ford! More
by deliao1997
Employees Worked With
Ilaisa Taloa
February 25, 2020
We would like to recognize, Tyler King for his exceptional service and professionalism on the evening of Valentine's Day. We had two dead batteries that morning on our Ford F 250. We were immediat exceptional service and professionalism on the evening of Valentine's Day. We had two dead batteries that morning on our Ford F 250. We were immediately received with compassion for our situation. Even though it was obvious to us that Tyler had a full night, he treated us with great importance and serviced our vehicle as quickly as possible. He salvaged our evening after an hour long drive. Tyler represents the Brandon Ford image well and should be considered a very valuable asset. Please value his efforts and reward accordingly. More
by Brooksville
Employees Worked With
Tyler King
February 25, 2020
Tire & rim Warranty When JC Clemmons sold this to my daughter I didn't know what it is for, Now I'll never know because when we went to file a claim with Shawn in service When JC Clemmons sold this to my daughter I didn't know what it is for, Now I'll never know because when we went to file a claim with Shawn in service they said it wasn't covered. Seems to me like over the last 2 years Wayne & his crew has become arrogant & greedy...... Allegally. Just one person lookin inside the box More
by hiddenjulz
Employees Worked With
JC Clements
February 14, 2020
Great experience with the purchase. Service?? Not so much Immediately after the purchase we left the truck an entire day twice for repairs. A courtesy car was provided however. After that, I wanted to change Immediately after the purchase we left the truck an entire day twice for repairs. A courtesy car was provided however. After that, I wanted to change the oil after 1000 miles (I do that with new vehicles,) and I wanted the tires rebalanced for a slight vibration. I called three times leaving messages for a call back with no response. Finally found a number for a service manager and was told it would be several days before they could take me or I could bring it in and leave it for several hours. I contacted another dealership, took it in the next day, and they had it back servicing it before I had the paperwork filled out. Oil change, filter, tire rotation and balance took maybe 30 minutes. I never sat down and three people came by and asked if I had been taken care of. Needless to say they will be doing my warranty and service work in the future. More
by Mooretrux
Employees Worked With
James Crews
February 06, 2020
I purchased a new Explorer and it has been longer in service than in my driveway. I have had to make most all calls to find out what is going on with the car. Nobody took any responsibility to ensure I was tak than in my driveway. I have had to make most all calls to find out what is going on with the car. Nobody took any responsibility to ensure I was taken care of. Once they got the money, they move on to the next target. I paid in full for my car and I have purchased two other vehicles there before in the past but never again. Times have changed and service has gotten real bad now. More
by wmeyer9929
Employees Worked With
Kris Meyer
February 02, 2020
I had an amazing experience at Brandon Ford today! I’m 42 and have probably had 20 different vehicles from new to pre owned. Never have I had such a nice group of professionals to work with. I can’t say 42 and have probably had 20 different vehicles from new to pre owned. Never have I had such a nice group of professionals to work with. I can’t say enough good things about my Ford sales professional Robert Collins. RC is a class act and a solid guy. He is amazing with people and absolutely no pressure which is the way I do business. I highly suggest getting a new Ford from Robert. Mr. Fred Powers helped us put an amazing deal together with my trade. I even asked him a favor he said yes without hesitation. I really liked that. Kirk Kiespert in finance is truly valuable and he can really work deals in finance. He gave me his best from the start. Gave me a few days to figure out that was a great deal Brandon Ford laid out for me! RC my guy showed me everything in my brand new platinum Powerstroke F250! Mr Kevin Stone was extremely polite and made sure I was happy with my purchase and verified I understood all of the amazing features Robert Collins showed me. I’ll only buy from Brandon Ford from here on out. I’ll send them as many people as possible because they will do their best for any and everyone. It felt more like a great environment with amazing products, much different from other dealerships. I can’t thank the team down there enough and all the time and hard work RC and Kirk did for me. Five star highly recommended from an extremely happy and satisfied first time client! I even drove 2 plus hours from southwest florida twice that’s how good they are! TV More
by Tee.v1977
Employees Worked With
Robert Collins, Kirk Kiespert, Kevin Stone, Fred Power
February 01, 2020
Waste of time Inquired about a new F250. When we started negotiating the trade in price I was given an extremely low ball offer. When I said a competitor had offe Inquired about a new F250. When we started negotiating the trade in price I was given an extremely low ball offer. When I said a competitor had offered significantly more for my trade in he became argumentative and tried to explain that a vehicle with an MSRP of 55k brand new is actually only worth 37K brand new. Don't waste your time with this place. More
by RC2020
Employees Worked With
Ricardo Liburd
