Brandon Ford

Poor service Took my car in for new tire, wheel alignment and oil change. The wheel alignment was off. Made an appointment for them to correct it. Went in Nick our Took my car in for new tire, wheel alignment and oil change. The wheel alignment was off. Made an appointment for them to correct it. Went in Nick our adviser said it would be a couple of hours. We waited for over three hours, and when the vehicle was ready he did not even come get us. I had to call for a manager to get the vehicle, while he was on the phone the entire time. As this was their mistake they should have taken care of our car first and not last. There is no reason to keep people waiting with children for over three hours. Worst part is the wheel alignment is still not perfect. Nick is the worst service advisor and I will never deal with him again and perhaps not with Brandon Ford. More

Honest guy, not one to chase after you with a sale. I bought a 2016 escape from this guy, he is a Navy veteran if I remember correctly, and he helped me out being an active duty military. He very straig I bought a 2016 escape from this guy, he is a Navy veteran if I remember correctly, and he helped me out being an active duty military. He very straight forward and definitely puts in the extra mile with out being pushy or anything. I would recommend him to anyone of my friends and family. More

Low Trade In Offer - But Great Service Dept Their prices on new cars may be hard to beat, but they offered me over $2,000 less for my trade in than Sarasota Ford did, and Sarasota Ford offered t Their prices on new cars may be hard to beat, but they offered me over $2,000 less for my trade in than Sarasota Ford did, and Sarasota Ford offered the same or better discount on the new car. So overall, when the trade in was taken into account, I paid over $2,000 less elsewhere for my new Ford. I will say though that while I haven't bought a car from them, I've taken several Fords there for major warranty repairs (but not since 2014) and their service department, in particular Buddy, has been stellar. They never tried to deny a warranty claim and once tried several things before finally getting the repair right. More

Double ripoff When an average person deals with a car salesman we expect to be taken advantage of on the purchase price OR trade value. Brandon try's to rip us off When an average person deals with a car salesman we expect to be taken advantage of on the purchase price OR trade value. Brandon try's to rip us off on both ends! Personally I'd never do business with this dealer especially when there are several other Ford dealers nearby. If you're trading a car I strongly suggest you check the Kelly Blue Book value yourself BEFORE trying to do business with this dealer. Then go elsewhere. As an RVer I’ve used Ford dealers all over the United States and have never witnessed the intentional deceit observed at Brandon. More

Great experience Tommy was extremely professional and easy to work with. He helped us find the perfect car for our family within a budget we could afford. The entire p Tommy was extremely professional and easy to work with. He helped us find the perfect car for our family within a budget we could afford. The entire process was easy and we are loving our new car. We will definitely we using Ford in the future. More

Great experience Rick was very professional and friendly. I immediately felt at ease during out initial conversation and the entire experience felt unrushed and unpres Rick was very professional and friendly. I immediately felt at ease during out initial conversation and the entire experience felt unrushed and unpressured. He did a great job of explaining the available options related to my pre-owned vehicle purchase and worked with the dealership to get me a better price on the car. I would absolutely recommend Rick Bosso at Brandon Ford to any/all family members and friends looking for a new or used Ford vehicle in the future. More

Best Car Buying Experience Ever I am so grateful and pleased with the courteous and diligent expertise Brandon Ford maintained during my recent purchase of a beautiful 2017 certified I am so grateful and pleased with the courteous and diligent expertise Brandon Ford maintained during my recent purchase of a beautiful 2017 certified pre-owned Mustang econoboost convertible. I have never felt as confident during such a serious buy as I did with this team, or as safe as I do in this charming and powerful vehicle. From the warm staff welcome as soon as i arrived, to the swift review and submittal of all paperwork, to the kind handshake and transfer of ownership, I was blown away and highly recommend considering this business when investing in a new vehicle. They perform with the utmost professionalism and honesty, working hard to fulfill your aspirations while making sure to keep your budget on track. Top dollar for my trade in, too! Chris went above and beyond to secure a solid interest rate, while Gabriel was able to locate and deliver my exact vehicle of choice with thorough inspection, service and detailing. I give Brandon Ford top dealership of the state of Florida in my book. :) More

I hate Brandon ford I just got my car from carvana, the in-line car buying service and I noticed that my horn wasn’t working. I advised my warranty company and they told I just got my car from carvana, the in-line car buying service and I noticed that my horn wasn’t working. I advised my warranty company and they told me I could take the car to any certified mechanic and they will pay for the services.i thought to myself, what better place to take he car.. then Ford themselves! Horrible idea. Dropped my car off and 5 hours later.. still no response from the service department letting me know if they even did the diagnostics... if they called the warranty company.... nothing. not a word. I call to check in on my car.... nothing. They tell me Gio is on lunch, took down my number and it’s been another 2 hours, still no call. I’m picking up my car and taking it else where: More

Best Ford has to offer !! This is my fifth car purchased from Brandon Ford, each time Kevin Stone and Z have made it a phenomenal experience. Great pricing, great service and This is my fifth car purchased from Brandon Ford, each time Kevin Stone and Z have made it a phenomenal experience. Great pricing, great service and efficient with my time ! I used to dread car buying...but now its different. See you next year for car #6. More

Poor Service. Monday Oct. 2, 2017. Had appointment for 12:30 pm this day. Service Writer Nick. I was told Nick would call me when the problem with my 2008 F-150 wou Monday Oct. 2, 2017. Had appointment for 12:30 pm this day. Service Writer Nick. I was told Nick would call me when the problem with my 2008 F-150 would be ready. Also told the shuttle van had just left at 12:00 pm. Was told shuttle would be back at two. I had arrived at 12:10 pm for my 12:30 appointment. So, I waited. Shuttle Driver dropped off three people a little after 1:00 pm and left. I was waiting in the shuttle pickup area. At two shuttle driver arrived. Came over to me and told me I had to sign a log to be picked up. I signed the log was told he was going to take a break for 5 minutes. Finally at two thirty shuttle driver advised he would take me to Nick to see what progress Nick had going on my truck. Nick told me at that time my truck would not be ready until the next day around noon. This was a do over. As my 2008 F-150 with 69,000 miles had the same repair in July 2016. The truck had only be driven less that 2,800 miles since that same repair that was needed Oct. 2, 2017. I know it was a warranty repair, but feel this repair should have been expedited since I had an appointment. Now I have missed other Dr. appointments being without my truck today. My F-150 is in great shape, but was planning on trading it in for an F-350 due to my plans to purchase a 5th wheel RV. I had a F-450 prior to this truck. I'm retired now and ready to travel again. I have to say it will not be purchased at Brandon Ford. I've had my truck serviced by Brandon Ford in the past with great service. This trip was totally mishandled. Larry Boggs More