Brandon Ford

Outstanding - as usual!!! I've been bringing my vehicles to Brandon Ford for almost 20 years now. First because of the location being near my job, and later because of the con I've been bringing my vehicles to Brandon Ford for almost 20 years now. First because of the location being near my job, and later because of the consistent outstanding service I get. It starts with my service coordinator Rob Lopez. He is without a doubt the best I've ever dealt with and he's my go to guy! This last visit required the dash to be removed to replace a solenoid. After it was finished, there was a very soft flapping noise when the blower motor was at full speed. Rob and the guys took care of this right away and I was back on the road in no time. Being a fleet manager myself, I deal with numerous service facilities across the country. Brando Ford has the best Service Department I've ever used and the main reason the customer service Rob, Joe the Service Director and the rest of the staff show their customers. More

Great Service on this visit Robert Lopez and Chris Monahan did an outstanding job overseeing the service of my Ford F150 XLT. They always insure my vehicle receives all the requi Robert Lopez and Chris Monahan did an outstanding job overseeing the service of my Ford F150 XLT. They always insure my vehicle receives all the required elements during the service process. As a result of their detailed attention, the Brandon Ford Service Department provides the best service in the Tampa Area as I have used may of the other Ford Dealer Service Department over the last 30 years. More

65MPH Blues I had my car in for "The Works" oil change and service. The service was quick and well done as usual. The next day (Saturday) we were going up I75 and I had my car in for "The Works" oil change and service. The service was quick and well done as usual. The next day (Saturday) we were going up I75 and I noticed some vibration when I hit 65mph. I contacted Scott on Monday so I could have my tires balanced. I came in Thursday and my car was done in less than an hour. I've been dealing with Scott over 4 years now for service and I have never had an issue with any of the work that Brandon Ford has done. More

Great experience. Team did a very good job taking care of my truck. The only thing that would have made my experience better would have been if my truck had been vacuum Team did a very good job taking care of my truck. The only thing that would have made my experience better would have been if my truck had been vacuumed before I picked it up. More

Service & Sales Very prompt. Service advisor Gio very good. Let us know what service was due as well as oil change. Also answered other questions we had about MyKey. Very prompt. Service advisor Gio very good. Let us know what service was due as well as oil change. Also answered other questions we had about MyKey. Would recommend service dept as well as purchase from dealer. Our salesman Don Vold very good, also. More

Service was good but they did not offer a loaner car even though my truck was still only in the first year of its warranty. They also kept pushing me to get the extended warranty even though I still have even though my truck was still only in the first year of its warranty. They also kept pushing me to get the extended warranty even though I still have over two years left on my current warranty. Makes me wonder about the quality of Ford products as this is the second service done to it so far. Otherwise the service rep was very nice and helpful. More

Faulty engine throttle system forward edge disappointed being sent away after two engine power failure just because computer says there's no problem. We can later after pulling my camper on h disappointed being sent away after two engine power failure just because computer says there's no problem. We can later after pulling my camper on highway 70 miles an hour I lost power again had to drift off to the side of the road. Took Car in this Monday and talked with manager Joe I had to really talk to him to get him to look at the engine throttle system which one googled on computer shows many complaints for Ford edges and engine throttle system. Was told Ford fears and is having the problem and recall but not the edges and again the computer did not compute so he was very reluctant and try to talk me to leave my car so somebody else could drive it around and see if it will happen again it happen four times three times within the last 2 1/2 weeks. I or my family or people on the highway could be killed when your engine stops like that and you can't get off. He said he would check with his engineers and see what they suggested which in the end they did replace the engine throttle Assembly only took him 45 minutes. So far the car is running OK I sure hope it doesn't cut out again. I cannot afford to buy a new car especially one for pulling a camper. More

EXCELLENT I got exactly what I asked for, model, color and interior. No high pressure selling. Price and terms exactly what I asked for. I highly recommend Jim I got exactly what I asked for, model, color and interior. No high pressure selling. Price and terms exactly what I asked for. I highly recommend Jim and would go back to him again! More

Internet Price is the REAL PRICE Their Internet price was exactly and posted on their website + $595 dealer fee. No ADD ONS like other dealerships. They had a silver 2015 Edge SE but Their Internet price was exactly and posted on their website + $595 dealer fee. No ADD ONS like other dealerships. They had a silver 2015 Edge SE but I wanted a dark grey one and Tommy Shelly was very helpful in finding one that had just arrived and was not even processed yet. More

Overall it was a good experience to purchase the mustang I did not care for the initial salesman, Jake Potocek. The on site salesman, Joe Perkins was very friendly and somewhat knowledgable about the 2015 M I did not care for the initial salesman, Jake Potocek. The on site salesman, Joe Perkins was very friendly and somewhat knowledgable about the 2015 Mustang. I was very pleased with the finance gentlemen, Kirk. Great guy More