Brandon Hyundai - Service Center

My history with Brandon Hyundai dates back to 2014. Service has improved with new owners, but is still bad. The service manager told me he was there to protect his employees, not his customers. The Service has improved with new owners, but is still bad. The service manager told me he was there to protect his employees, not his customers. The service department rarely answers their phones. Policy has changed without notifying customers. New hidden service fees were added without informing me. I recommend going to Courtesy Hyundai of Tampa to buy or service your Hyundai. The parts department was great. More

Ed was the best! He took great care of us and made the process as painless as possible. We will be requesting on future visits! He took great care of us and made the process as painless as possible. We will be requesting on future visits! More

I have had numerous repairs performed on my Hyundai 2015 Sport at your service shop, each repair had and still has deficiencies. Your technicians either did not do a complete repair or broke other componen Sport at your service shop, each repair had and still has deficiencies. Your technicians either did not do a complete repair or broke other components on the automobile related to their work. Please remove from your mailing list as I will not return to Brandon Hyundai for future repairs. Mark Froehlich More

Excellent customer service and great detailing to service. I would like to thank you for all your work done service. I would like to thank you for all your work done More

My experience at Brandon Hyundai was great. I was skeptical because the Hyundai in Tampa isn’t great but I was pleasantly surprised with the Brandon location. Great communication and prompt and I was skeptical because the Hyundai in Tampa isn’t great but I was pleasantly surprised with the Brandon location. Great communication and prompt and professional service. More

Able has done a wonderful job keeping me informed about my vehicle and is patient with his customers. my vehicle and is patient with his customers. More

Everything was perfect. I can't complain the service was great. I really appreciated Donnie. I can't complain the service was great. I really appreciated Donnie. More

Two hours for an oil change is ridiculous. I had an appointment! You promised to wash my car. You didn’t. Not impressed. I had an appointment! You promised to wash my car. You didn’t. Not impressed. More

Absolutely blown away by Brandon Hyundai. We are on vacation in Florida from Canada and they got in us right away to diagnose a check engine light; they were so kind and helpful and made sure We are on vacation in Florida from Canada and they got in us right away to diagnose a check engine light; they were so kind and helpful and made sure we knew what was going on since it was a brand new car (less than a month old). Ensured the fee was covered as it was under warranty, offered us a coffee, water and ice, and even shuttled us to the mall while it was in for service. Even though it sucks we had to spend part of our vacation doing this, it was seamless and the whole dealership was so so nice and welcoming. (Sarasota Hyundai didn’t give us the time of day, told us they couldn’t get us in (in a two week timeframe) just to diagnose the engine light. Wasn’t very personable on the phone and didn’t seem to care at all.) SO THANK YOU BRANDON HYUNDAI!!! More

Waited 2 hours to be told the problem wasn’t under extended warranty. They wanted to charge me almost $1300 to replace two hoses. I got them repaired elsewhere for $350. I also had to pay a “diagnosti extended warranty. They wanted to charge me almost $1300 to replace two hoses. I got them repaired elsewhere for $350. I also had to pay a “diagnostic fee” even though I had a warranty. Will never buy another Hyundai again. I have never had so many issues with a car. More