6,677 Reviews of Brandon Hyundai - Service Center
I would like to thank Mario Otero for the most amazing service I have ever received. After months of frustration and unnecessary costs with what another dealer called an oil leak, I met Mario. Due to my f service I have ever received. After months of frustration and unnecessary costs with what another dealer called an oil leak, I met Mario. Due to my frustration, I was not very nice to him at our initial meeting. However, Mario remained professional, patient and pleasant and allowed me to vent. He then explained what he thought the problem was and how we could fix it. He was so thorough in his explanations and consistently provided top not service on each of our subsuquent interactions. Thanks to Mario my faulty Hyundai engine was replaced at no cost to me. He is truly a gem and Brandon Hundai is lucky to have him. Thank you very much Mario!! Sincerely, Ms. C. King More
Communication was despicable. When we could reach him, we were lied to. Delay after excuse after delay left us without our vehicle to over a month. We had to go through the manage When we could reach him, we were lied to. Delay after excuse after delay left us without our vehicle to over a month. We had to go through the manager to get anything done and that was still a hassle. More
Mario is outstanding and very informative and honest when repairs are needed. He's the reason I use your service department. repairs are needed. He's the reason I use your service department. More
Donnie in the Service Dept did a great job of explaining everything to me and didn’t talk down to me about the work that the car needed. I appreciated being treated so well! everything to me and didn’t talk down to me about the work that the car needed. I appreciated being treated so well! More
Brought my car to be re-keyed after a theft of my keys. The hyundai key informatics system was down and I lost 4 hrs of my day bc they did not cancel my appt when they first knew of the issue. The hyundai key informatics system was down and I lost 4 hrs of my day bc they did not cancel my appt when they first knew of the issue. More