Brandon Hyundai - Service Center

The work was done correctly, but I arrived at 9 and left at 3:15. I had a 45k service and the wiper recall to do. I was told 2-3 hours and it was 6. Also my car was done for an hour before I went looking fo at 3:15. I had a 45k service and the wiper recall to do. I was told 2-3 hours and it was 6. Also my car was done for an hour before I went looking for an update and another service advisor helped me. More

David Jarrell went above to help me out. I had a flat tire on a business trip. He worked with insurance and provided great service. I had a flat tire on a business trip. He worked with insurance and provided great service. More

Repair was done with no additional annoying upsell. They explained every charge and gave me a quote for my next service. Only negative was it took a while, 3hrs+ for an oil change and tire patch. They explained every charge and gave me a quote for my next service. Only negative was it took a while, 3hrs+ for an oil change and tire patch. More

Dealer was very helpful and appreciate them answering my questions. Will use them again when needed. questions. Will use them again when needed. More

Service was done in a timely manner. Everyone I encountered was friendly and helpful. Thanks Everyone I encountered was friendly and helpful. Thanks More

Tyler went above and beyond to help me even when I had to go back for a flat tire! go back for a flat tire! More

I was very appreciative of Brandon Hyundai Service Center's collaborative team approach! From start to finish Abel Gomez, Service Advisor and his associates provided quality client service: I felt wel Center's collaborative team approach! From start to finish Abel Gomez, Service Advisor and his associates provided quality client service: I felt welcomed, they were attentive to my repair needs, and resolved my issues in a timely manner! I am satisfied, need I say more? J. Weaver, Seffner, FL More

They were very courteous and solved the problem . However we were there for 4 and a half hours. Every so often we kept asking how much longer. They should have reported to us as what they were doing However we were there for 4 and a half hours. Every so often we kept asking how much longer. They should have reported to us as what they were doing and the reason it was taking long. Donnie was very pleasant. More

The workers here have been very attentive, personable and caring. I feel like a valued customer and friend here. caring. I feel like a valued customer and friend here. More

I had made an appointment on line a couple days prior due to the distance I have to drive to have the service done. I came to have my oil changed and tires rotated. Girls greeted me and asked to wait til to the distance I have to drive to have the service done. I came to have my oil changed and tires rotated. Girls greeted me and asked to wait till service person came over. I gave her my info and she stated she didn’t see the appointment on the schedule. But she would put the order in and have the services done. Ask me to see Alexa at the customer service desk and to get more info from me. Alexa showed me the waiting area. Alexa sent me a text so I could reach her if I had any questions. I did text after a hour but no response. I know she’s busy with others but just a quick acknowledgement would have been great. Later she comes to me and says the tech noticed my wiper blades need replacing at a cost of 50.00. I declined as I do them myself. Alexa notified me the car was ready and ready to check out. Walked to my car and I thought it would be washed but wasn’t. As I read the bill someone noted risk involved so it wasn’t done. I was disappointed when I left. Someone could have asked me about the wash but didn’t As I drove home, this really bothered me. More