Brandon Hyundai - Service Center

The only reason I didn’t give 5 stars is because I had to wait over 30 minutes to check my car in for an oil change. The person assigned had several customers to check in while there were others with none. I wait over 30 minutes to check my car in for an oil change. The person assigned had several customers to check in while there were others with none. It wasn’t until I asked for another person that I was able to get one. I was late to my movie because of this. The attendants outside were at least fun to talk to while I waited. More

My service manager was excellent. His personality was genuine and honest. That quality is not always present in that environment. Thank you His personality was genuine and honest. That quality is not always present in that environment. Thank you More

Not worth the drive and/or wait. Customer service is lacking. I will not go back. Customer service is lacking. I will not go back. More

Repair was done with no additional annoying upsell. They explained every charge and gave me a quote for my next service. Only negative was it took a while, 3hrs+ for an oil change and tire patch. They explained every charge and gave me a quote for my next service. Only negative was it took a while, 3hrs+ for an oil change and tire patch. More

The work was done correctly, but I arrived at 9 and left at 3:15. I had a 45k service and the wiper recall to do. I was told 2-3 hours and it was 6. Also my car was done for an hour before I went looking fo at 3:15. I had a 45k service and the wiper recall to do. I was told 2-3 hours and it was 6. Also my car was done for an hour before I went looking for an update and another service advisor helped me. More

David Jarrell went above to help me out. I had a flat tire on a business trip. He worked with insurance and provided great service. I had a flat tire on a business trip. He worked with insurance and provided great service. More

Dealer was very helpful and appreciate them answering my questions. Will use them again when needed. questions. Will use them again when needed. More

I was very appreciative of Brandon Hyundai Service Center's collaborative team approach! From start to finish Abel Gomez, Service Advisor and his associates provided quality client service: I felt wel Center's collaborative team approach! From start to finish Abel Gomez, Service Advisor and his associates provided quality client service: I felt welcomed, they were attentive to my repair needs, and resolved my issues in a timely manner! I am satisfied, need I say more? J. Weaver, Seffner, FL More

Tyler went above and beyond to help me even when I had to go back for a flat tire! go back for a flat tire! More

They were very courteous and solved the problem . However we were there for 4 and a half hours. Every so often we kept asking how much longer. They should have reported to us as what they were doing However we were there for 4 and a half hours. Every so often we kept asking how much longer. They should have reported to us as what they were doing and the reason it was taking long. Donnie was very pleasant. More