Brandon Hyundai - Service Center

Very poor communication. Had to call every 4-5 days for update. Engine replaced under manufacturer warranty. Ni ine ever had defined answers as to expected completion date x Had to call every 4-5 days for update. Engine replaced under manufacturer warranty. Ni ine ever had defined answers as to expected completion date x 3 weeks. Battery needed replacement but did not tell us until day of pickup. More

He was kind to me and was able to get me going as fast as possible possible More

I was early for my appointment and they were able to accommodate me as soon as I got there. The waiting area was really nice and the snacks and beverages were awesome. My service was done quickly and ef accommodate me as soon as I got there. The waiting area was really nice and the snacks and beverages were awesome. My service was done quickly and efficiently and Raul explained everything to me very clearly. Always a great experience here More

Quick service. Communication was good Described the services that needed to be done for the 90k service. Communication was good Described the services that needed to be done for the 90k service. More

Quoted a different price prior to making the appt. Added fees to checkout. Either honor what was said or just make your service fee $70 instead. When you squeeze an extra $30 on top of the already $40 Added fees to checkout. Either honor what was said or just make your service fee $70 instead. When you squeeze an extra $30 on top of the already $40 service charge it just feels like I’m being taken advantage of. More

Attentive and friendly. The service consultant was very attentive and friendly and made sure all my concerns and request were met same day. The service consultant was very attentive and friendly and made sure all my concerns and request were met same day. More

Repair took a long time, understood so what is it was Holidays. Rep asked me if I wanted new belts and hoses I said yes but still out old parts on when I picked up. Had to wait another day. Next time Holidays. Rep asked me if I wanted new belts and hoses I said yes but still out old parts on when I picked up. Had to wait another day. Next time I picked it up the check engine light was on after replacing the engine! No way tech test drive it first. Had to wait another day. Gave me an estimate to fix rear window said regulator was bad $1100. Had someone else evaluate was just a loose screw blocking window repair from different person $150 and part they said bad was not bad and dealer tech did not out all parts if the window back together which I noticed when I got home. Sloppy work! More

I was honest and put up all I had in cash. The Dealership got me the car and then cheaped out and put Walmart non factory floor mats in the car. This was the only item I requested with the sal The Dealership got me the car and then cheaped out and put Walmart non factory floor mats in the car. This was the only item I requested with the sale. More

When I bought the car, I was told that every time I brought it in for service the car would be cleaned inside and out without charge. You did not keep your word. brought it in for service the car would be cleaned inside and out without charge. You did not keep your word. More

Excellent customer service. Friendly staff. I was greeted quickly and my need were addressed immediately. Friendly staff. I was greeted quickly and my need were addressed immediately. More