Brandon Hyundai - Service Center

I dropped my car off before the store opened for an 8:30 appointment. The car was 'ready' at about 2:30. I arrived to pick up the car and was told that the security recall was done (which wasn't even the re appointment. The car was 'ready' at about 2:30. I arrived to pick up the car and was told that the security recall was done (which wasn't even the recall that was needed on my 2023 palisade) and was showed paperwork for a car that wasn't even mine. I then ask about the service that was supposed to be done along with the wiper arm recall. He assured me that the wiper had been done and that the oil change would take 20 minutes. 1 hour and 10 minutes later I was given the car back. I was lied to from the start, I don't even trust that the oil was actually changed. I had also requested that the peeling grill be looked at, that was never done. To top it off Andrew tells me the keys are in the car, They were not. I will be extremely hesitant to come back to your dealership. I took the car to Tampa for its first service and was very happy with them. You guys get 1 star from me. More

Great service honesty and dedication to customer Great communication fair prives clean salon area Awsome communication fair prives clean salon area Awsome More

The wait time is horrendous. 2.5 hours for an oil change is ridiculous especially with an appointment. There was also no prior communication of the length of the visit. 2.5 hours for an oil change is ridiculous especially with an appointment. There was also no prior communication of the length of the visit. More

Always treated with courtesy and respect. Employees are gracious and personable. Always a great experience. Employees are gracious and personable. Always a great experience. More

The salesman Cash was very nice , not pushy at all . Dickered on the price came to agreement . We will continue to use this dealership . Finance guy was great also Fazze was not pushy and made us feel Dickered on the price came to agreement . We will continue to use this dealership . Finance guy was great also Fazze was not pushy and made us feel comfortable More

The service took way too long but David's customer service was amazing Service took too long service was amazing Service took too long More

The service was done in a professional and timely manner . I enjoyed the experience throughly. manner . I enjoyed the experience throughly. More

Advisor has done an amazing job and the techs worked great I'll be seeing them next visit great I'll be seeing them next visit More

Service was completed timely. Service advisor was very good and very organized. Waiting area and showroom clean. . Service advisor was very good and very organized. Waiting area and showroom clean. . More

Professional, courteous, respectful staff. Service was excellent and quick, would highly recommend anyone who needs a fast and reliable service. Service was excellent and quick, would highly recommend anyone who needs a fast and reliable service. More