Brandon Hyundai - Service Center

Richard Lau was AMAZING! ! Great customer service from start to finish!!!! Great job Richard Lau ! Great customer service from start to finish!!!! Great job Richard Lau More

Mario was attentive and professional, he communicated obstacles and proceeded to get parts ordered to complete the repair of my vehicle. Also since I was unable to wait I had to use your car service. The obstacles and proceeded to get parts ordered to complete the repair of my vehicle. Also since I was unable to wait I had to use your car service. The driver was also professional and efficient. More

Very professional and courteous my only concern is when the renovation will be completed, is tJubg too lobg the renovation will be completed, is tJubg too lobg More

Nice friendly clean pretty fast waited less than an hour for my car to be done for my car to be done More

Beautiful building and the employees respond quickly. They provide status and let you know the status while you are waiting They provide status and let you know the status while you are waiting More

I had to wait quite a while for my service rep to drop off the car. When the work was completed and my car brought forward I waited approx 20 minutes before my service rep gave me my keys off the car. When the work was completed and my car brought forward I waited approx 20 minutes before my service rep gave me my keys More

Very crowded, with long wait for service appointment. Friendly staff, waiting room limited, not even a TV to watch during 2 1/2 hour wait for software upgrade. Friendly staff, waiting room limited, not even a TV to watch during 2 1/2 hour wait for software upgrade. More

The service personnel were friendly and professional but due to the construction it was not easy to enter or exit -there were no creature comforts like in other Hyundai dealerships. I might come back once due to the construction it was not easy to enter or exit -there were no creature comforts like in other Hyundai dealerships. I might come back once the construction is over! More

I have been coming to this dealership for quite a few years now. The customer service is excellent. They have always fixed any issues I’ve had, so I will be going back! years now. The customer service is excellent. They have always fixed any issues I’ve had, so I will be going back! More

I would have given a 0 star but was not given the option, so I had to settle for a 1 star. I always have issues with this dealership and again here we go! I took my car on September 16, 2023 for and oil chan so I had to settle for a 1 star. I always have issues with this dealership and again here we go! I took my car on September 16, 2023 for and oil change and transmission was shifting hard. After diagnosing my vehicle I was advised that I needed some work done on my car. I was informed by brakes needed to be changed front and back, left axle needed to be replaced, tune up. I agreed to have all of this completed. I asked in the beginning is there going to be any issues tires flying off because I know how this goes. I was assured everything would be good because the best technician was doing the work. Well I guess that meant the best certified F up was doing the job. In my opinion that’s what all they technicians are because they never do the job right unless it’s something simple for example oil change. Well it seems as though this brake job was not the best. The noises I am hearing I am since they were on my care was not heard until now. I hear scrubbing noises as well as some type of loud pitch noise when I stop the car. For the amount of money I paid there should be any type of noises. Now I have to spend another Saturday dealing with this foolery when it should have been taken cared of the first time. This is unacceptable More