Brandon Hyundai - Service Center

Only thing was it was a long wait for a recall which they found a second one but still three and a half hour seemed excessive found a second one but still three and a half hour seemed excessive More

This is my favorite dealership to visit. The staff is awesome and very accommodating. The service is excellent!! The staff is awesome and very accommodating. The service is excellent!! More

When visiting for service lately I feel like the next number in line, not customer with a genuine concern or need for service. Most recently I had an emergency concern. It’s impossible to schedule an a number in line, not customer with a genuine concern or need for service. Most recently I had an emergency concern. It’s impossible to schedule an appointment for an emergency. I was offered an appointment for the following week because since I did not have an appointment for my emergency, my car wouldn’t start and I drove to Hyundai after receiving assistance from AAA roadside service.Upon arriving before 11:00 am I was told that they may not be able to attend my vehicle the same day and no loaner vehicle was available. If I knew I was going to have an emergency with my vehicle I would have scheduled an appointment ahead of time. I felt a genuine lack of concern. I realize that any service department gets busy, but simply acknowledging a customer’s presence goes a long way. See me but don’t see me. The initial few seconds sets the tone for my visit and experience. Just did what needed to be done, nothing more. I only use the location because of convenience. Been a Hyundai customer since 2016. Customer service has declined ever since. More

They did not fix my car. Stated it was not a warranty issue and couldn’t fix the vehicle Stated it was not a warranty issue and couldn’t fix the vehicle More

everything went great but my glove department… when it was returned it wasn't in the right position. It was some how off track and i cant seem to fix it.. was returned it wasn't in the right position. It was some how off track and i cant seem to fix it.. More

Had to have my car ready by a certain time and it was. Mario made sure everything was done. Mario made sure everything was done. More

Over the years I’ve had bad experiences at this dealership, but I must say my faith has been restored in the service department after my recent service repair this week. dealership, but I must say my faith has been restored in the service department after my recent service repair this week. More

I bought my car there. They are not acknowledging my manufacturer warranty. They tell me it was never registered with Hyundai by the previous owners of the dealership. They They are not acknowledging my manufacturer warranty. They tell me it was never registered with Hyundai by the previous owners of the dealership. They are not helping me resolve this. More

My service was excellent I did have a problem with your phone system. Someone needs to respond when you call and the voicemails are all full but I do not blame my service man Jeff he was Great phone system. Someone needs to respond when you call and the voicemails are all full but I do not blame my service man Jeff he was Great More

Very professional and helpful personal and quick service,location is pretty accessible and nice dealer service,location is pretty accessible and nice dealer More