6,676 Reviews of Brandon Hyundai - Service Center
Got a two for the driver who took me to and from work. “Joe D” service supervisor never answered his phone or emails. Only communicated via text after me calling dealership threatening to stand in lobby. “Joe D” service supervisor never answered his phone or emails. Only communicated via text after me calling dealership threatening to stand in lobby. I wanted 10 DAYS for any update on internal oil burning that Hyundai knows about! I was denied any type of repair or service test to confirm the issue. Was told via text to contact Hyundai directly. Overall, I’ll never own another Hyundai or anything related to their brand again. I had to drive 25+miles to go to this dealership because the dealership a mile away from my house could not service my vehicle within 4 months! More
Everyone is nice and courteous, I have no complaints. Too many surveys blah blah blah Too many surveys blah blah blah More
I brought my car in needing a battery replacement. It took them 4 1/2 days and almost $400 just to replace the battery. During the service, they lied and told that my engine belt was cracked and neede It took them 4 1/2 days and almost $400 just to replace the battery. During the service, they lied and told that my engine belt was cracked and needed to be replaced. That belt had been replaced by that same dealership the previous month when the engine was replaced. They also lied and said the front brakes needed to be replaced even though that same dealership did a brake clean and adjust two weeks prior and the pads were 8mm and 10mm and not close to needing replacement. I purchased my car new from this dealership when they were under the previous ownership and always had good experiences. There is no excuse for the new owners to allow the service department to attempt to steal money from their customers. I can no longer trust this dealership and will not do business with them in the future. More
I do have to say it is alot better as far as not having to wait as long. to wait as long. More
No Communication! ! Until I got to the manager he was very helpful . Makes no sense why make an appointment for an oil change and my car sits for 2 hours and I look at ! Until I got to the manager he was very helpful . Makes no sense why make an appointment for an oil change and my car sits for 2 hours and I look at it . Why nit make an appointment and stand by it is my thoughts nobody has time for that . The manager understood helped move my car along even though I still had to pay after care for my kids More
Employees always courteous. Glad to see the addition of a tent covering over the waiting line. Glad to see the addition of a tent covering over the waiting line. More
Great customer service, beautiful and comfortable sitting area and timely service. I will revisit this Brandon Hyundai. area and timely service. I will revisit this Brandon Hyundai. More