Brandon Hyundai - Service Center

Mario was attentive and punctual. He came to my table and explained what the inspection found and reviewed my options with me. He was courteous and made me feel very well taken care o He came to my table and explained what the inspection found and reviewed my options with me. He was courteous and made me feel very well taken care of. More

Please speed up the check in process. It really shouldn't take 15-20 minutes. It really shouldn't take 15-20 minutes. More

The agent even gave me his personal number so that I could contact him on the day he wasn't working. When the technicians were having a hard time fixing my car after a break-in they gave me a rental car could contact him on the day he wasn't working. When the technicians were having a hard time fixing my car after a break-in they gave me a rental car to use while they tried to troubleshoot what was going on with my windows. They didn't give up until they got the job done 👍 More

Got a two for the driver who took me to and from work. “Joe D” service supervisor never answered his phone or emails. Only communicated via text after me calling dealership threatening to stand in lobby. “Joe D” service supervisor never answered his phone or emails. Only communicated via text after me calling dealership threatening to stand in lobby. I wanted 10 DAYS for any update on internal oil burning that Hyundai knows about! I was denied any type of repair or service test to confirm the issue. Was told via text to contact Hyundai directly. Overall, I’ll never own another Hyundai or anything related to their brand again. I had to drive 25+miles to go to this dealership because the dealership a mile away from my house could not service my vehicle within 4 months! More

It was very quick service with proper advice on vehicle maintenance and very supportive staff maintenance and very supportive staff More

Everyone is nice and courteous, I have no complaints. Too many surveys blah blah blah Too many surveys blah blah blah More

I brought my car in needing a battery replacement. It took them 4 1/2 days and almost $400 just to replace the battery. During the service, they lied and told that my engine belt was cracked and neede It took them 4 1/2 days and almost $400 just to replace the battery. During the service, they lied and told that my engine belt was cracked and needed to be replaced. That belt had been replaced by that same dealership the previous month when the engine was replaced. They also lied and said the front brakes needed to be replaced even though that same dealership did a brake clean and adjust two weeks prior and the pads were 8mm and 10mm and not close to needing replacement. I purchased my car new from this dealership when they were under the previous ownership and always had good experiences. There is no excuse for the new owners to allow the service department to attempt to steal money from their customers. I can no longer trust this dealership and will not do business with them in the future. More

Great company and great customer service representatives. Great location and reasonable price. Very much appreciated. Great location and reasonable price. Very much appreciated. More

I was able to get service and not have extra stuff come up during my visit. up during my visit. More

I do have to say it is alot better as far as not having to wait as long. to wait as long. More