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6,674 Reviews of Brandon Hyundai - Service Center
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Verified Customer
August 27, 2023
Everyone is nice and courteous, I have no complaints. Too many surveys blah blah blah Too many surveys blah blah blah More
by Kahoefling
Employees Worked With
August 27, 2023
I brought my car in needing a battery replacement. It took them 4 1/2 days and almost $400 just to replace the battery. During the service, they lied and told that my engine belt was cracked and neede It took them 4 1/2 days and almost $400 just to replace the battery. During the service, they lied and told that my engine belt was cracked and needed to be replaced. That belt had been replaced by that same dealership the previous month when the engine was replaced. They also lied and said the front brakes needed to be replaced even though that same dealership did a brake clean and adjust two weeks prior and the pads were 8mm and 10mm and not close to needing replacement. I purchased my car new from this dealership when they were under the previous ownership and always had good experiences. There is no excuse for the new owners to allow the service department to attempt to steal money from their customers. I can no longer trust this dealership and will not do business with them in the future. More
by CHAUN0
August 26, 2023
No Communication! ! Until I got to the manager he was very helpful . Makes no sense why make an appointment for an oil change and my car sits for 2 hours and I look at ! Until I got to the manager he was very helpful . Makes no sense why make an appointment for an oil change and my car sits for 2 hours and I look at it . Why nit make an appointment and stand by it is my thoughts nobody has time for that . The manager understood helped move my car along even though I still had to pay after care for my kids More
by lizzyjane07
Employees Worked With
Forget the names it was a zoo
August 26, 2023
Employees always courteous. Glad to see the addition of a tent covering over the waiting line. Glad to see the addition of a tent covering over the waiting line. More
by nburneyvalverde
August 26, 2023
I do have to say it is alot better as far as not having to wait as long. to wait as long. More
by GBURFORD21
Employees Worked With
August 25, 2023
The name Pedro is standing out for giving advice of which I take great pride in my Palisade. I do hope word gets back to him that I am happy and thankful for his advice. I take great pride in my Palisade. I do hope word gets back to him that I am happy and thankful for his advice. More
by chrismich1323
Employees Worked With
Pedro Delgado
August 25, 2023
In the middle of a long trip and had brake issues. Stopped into Brandon Hyundai without an appointment on a Saturday and Mario immediately came out to take a look. He and Kyle (technician) addressed Stopped into Brandon Hyundai without an appointment on a Saturday and Mario immediately came out to take a look. He and Kyle (technician) addressed the issue quickly and professionally - and I was back on my way in a couple of hours. I appreciate both of them squeezing me into the packed schedule and getting me out of a jamb. Thank you Mario, Kyle and the entire Brandon Hyundai team for going above any beyond for us, especially on short-notice. Great service like this is exactly why we have 3 Hyundais in the family! More
by dfleisher755
August 25, 2023
Great customer service, beautiful and comfortable sitting area and timely service. I will revisit this Brandon Hyundai. area and timely service. I will revisit this Brandon Hyundai. More
by EVALUNDI2
