Brandon Hyundai - Service Center

I love the new check-in procedure, so smooth and efficient! Mario was great, and really worked with me on the pricing of the services I needed to give me a better deal. efficient! Mario was great, and really worked with me on the pricing of the services I needed to give me a better deal. More

I’m a first time customer at Brandon Hyundai the check in process was very confusing. The person that checked us in didn’t explain the process well so we ended up standing outside waiting for the service ad process was very confusing. The person that checked us in didn’t explain the process well so we ended up standing outside waiting for the service advisor. He finally came out checked the car in and we left. We didn’t receive any updates on the progress through the text app just a call that the car was ready. Mario was nice during the check in process that was my only interaction with him he wasn’t there when we picked the car up. More

They display courtesy and respect for their customers and make the car repair process easy. make the car repair process easy. More

I made an appointment at 9 am and it was 5:oo pm and my car still wasn’t even started on. I understand sometimes people run behind, so I decided to come back another day. Long story short my car needed to car still wasn’t even started on. I understand sometimes people run behind, so I decided to come back another day. Long story short my car needed to stay at the dealer for a bigger issue, but it’s been two weeks and not even a diagnosis or an update has been made. I constantly continue to ask for any details or updates and they don’t seem to have anything. I think this is very unprofessional and the lack of communication is terrible. More

Horrible. I am seriously condsidering going to St Pete to get my car serviced. I don't even have the car 4 months and 4th time back for something. Automated ap I am seriously condsidering going to St Pete to get my car serviced. I don't even have the car 4 months and 4th time back for something. Automated appointment maker is horrible. You tell it whats wrong, you get to the dealer and they have no clue why you're there so you have to explain All over again. I can go on, but, im done!! More

Great dealership. Conveniently located! The wait time was a bit much. I think I was there at least 3 hours waiting on a recall issue to be resolved. Conveniently located! The wait time was a bit much. I think I was there at least 3 hours waiting on a recall issue to be resolved. More

Mario sounds genuinely concerned, but ever since my vehicle was serviced there I have one service after another popping up and my daughters airbag sensors still not working! vehicle was serviced there I have one service after another popping up and my daughters airbag sensors still not working! More

Friendly staff; car finished in good time; Advisor kept me informed about cars progress. Good job me informed about cars progress. Good job More

I knew the wait was long, which was fine. After two hours, i was told my car was ready but needed two patches and they took an 1hr and 30 mins to do that. I tried contacting my advisor and he After two hours, i was told my car was ready but needed two patches and they took an 1hr and 30 mins to do that. I tried contacting my advisor and he wouldnt answer. I had to go speak to someone and find out my car was ready a while back and 3 other people’s car as well. More

Excellent service in over all. I don’t have any complains just keep it up. I don’t have any complains just keep it up. More