6,679 Reviews of Brandon Hyundai - Service Center
Was told when I dropped off it might be later today if not for sure tomorrow. Did not hear anything from dealership all next day. I called several times and left messages but no call backs. Drove to deale not for sure tomorrow. Did not hear anything from dealership all next day. I called several times and left messages but no call backs. Drove to dealership to be told they were running several days behind. Got vehicle three days later. More
I know that I’ll never be back at this dealership. The prices are outrageous, and the service and quality workmanship is terrible. They wanted to charge me $900 to fix out part for my airbags, which i The prices are outrageous, and the service and quality workmanship is terrible. They wanted to charge me $900 to fix out part for my airbags, which is outrageous. Like I said, I will never be back again. More
3.5 hour wait for a standard oil change procedure. My “service” indicator is still on, showing a need for service, after the oil change was supposedly done. I’ll be taking my car to a different location “service” indicator is still on, showing a need for service, after the oil change was supposedly done. I’ll be taking my car to a different location permanently. More
Total chaos, made an appt for 10a. Got there a little before that and got in line, they took my info then pulled my car up and it sat in the same spot for over a hour. I asked them to Got there a little before that and got in line, they took my info then pulled my car up and it sat in the same spot for over a hour. I asked them to bring me my car. I had made an appt so I didn't have to waste my day off sitting at the dealership for hours just to get my oil changed. I wasted 3 hours and never even got my oil changed. More
Very disappointed on the communication with the service dept. I’ve never been more frustrated with a business like I was with this branch. After 3 days having the car and several phone calls I finally got dept. I’ve never been more frustrated with a business like I was with this branch. After 3 days having the car and several phone calls I finally got to talk to someone. No one kept me updated on the status of the car which was there for 10 days. Even when the car was fixed, I had to call several times to find out if it was ready. No one called me. More
I always have Abel take care of my car, he’s great! Jeff took care of my tire problem recently and did a terrific job of getting done. I recommend him also. He is also someone with dedication and int Jeff took care of my tire problem recently and did a terrific job of getting done. I recommend him also. He is also someone with dedication and integrity. More