Brandon Hyundai - Service Center

I would really like to give this service center 5 stars. But a simple oil change that was only supposed to take 30 minutes to an hour, took almost 4 hours and I was almost late picking up my son from school But a simple oil change that was only supposed to take 30 minutes to an hour, took almost 4 hours and I was almost late picking up my son from school. I was told that they finished my car, parked it out front and forgot about it. Do better, please. More

This location needs to work on their check in process for the service center. Any associate should be allowed to check in the customer. It makes absolutely no sense to have to be checked in by your assigned the service center. Any associate should be allowed to check in the customer. It makes absolutely no sense to have to be checked in by your assigned person if they are busy working with someone else and 5 other associates are just standing around. More

Slow service but good operational experience and nice staff members. Overall I would come here again staff members. Overall I would come here again More

Abel was very good but to talk to a human in the phone is impossible, leave messages and nobody responded impossible, leave messages and nobody responded More

Great and fast service, very good communication and clear charges quoted. The work performed was of an acceptable limits. charges quoted. The work performed was of an acceptable limits. More

It was a painless experience altogether. The parking lot is confusing to navigate. Personable staff. The parking lot is confusing to navigate. Personable staff. More

Mario and the team at Brandon Hyundai service never disappoint. They always make the process smooth and easy. disappoint. They always make the process smooth and easy. More

Getting an automated answering service when trying to reschedule was very frustrating. Recommend getting rid of this service and hiring additional people to answer the phones. With all the construction reschedule was very frustrating. Recommend getting rid of this service and hiring additional people to answer the phones. With all the construction, getting in and out of the correct place on the parking lot was very confusing. However, the positive, which outweighed all this was the very courteous and helpful personnel, especially Fated Dik. Also, the service time was good, and the notifying texts were very helpful. More

The service took long to be completed. Poor customer service. Staff avoided customers. Staff members roaming around not assisting customers Poor customer service. Staff avoided customers. Staff members roaming around not assisting customers More

Service person seemed to having a bad day and could not answer my questions clearly. answer my questions clearly. More