Brandon Hyundai - Service Center

Horrible experience and I will be sharing this in other social media platforms as well. Three times I’ve attempted to schedule service for my vehicle and I’m always told I will get a call back and last att social media platforms as well. Three times I’ve attempted to schedule service for my vehicle and I’m always told I will get a call back and last attempt I made I was even “prioritized” for a shorter time frame for call back. However, no one ever called me! So ridiculous! I spoke to Melissa via text and she assured me Abel would call me to assist with scheduling appointment and never did! Horrible experience, if I could give y’all a zero I would. More

Let my car to fix a USB port and my car was back with a scratch in the radio display and USB not fixed. The promise is that they will fix both problems, still waiting to see they will honor the commitment, scratch in the radio display and USB not fixed. The promise is that they will fix both problems, still waiting to see they will honor the commitment, so I can review the dealer rating More

Accepted vehicle at appt time returned in reasonable time and properly repaired and billed within 2 hours and properly repaired and billed within 2 hours More

They quickly took my car back to service. They were transparent about what work they were performing and how much it costs. They were transparent about what work they were performing and how much it costs. More

Professional in all departments ! Care about customer. Suggest you visit and ask for Sam in sales ! Care about customer. Suggest you visit and ask for Sam in sales ! More

Professional NRuo Oterio = ENTEGRITY Mario Oterio = ENGRITY I enjoy working g with Mario OTERIO very much. We have be come friends ENGRITY I enjoy working g with Mario OTERIO very much. We have be come friends More

Even with an appointment, there is always an Insane wait time. I have also had to return after service for issues following. A lot of staff members constantly standing around but seems like there is a lack time. I have also had to return after service for issues following. A lot of staff members constantly standing around but seems like there is a lack of sense of urgency. More

Our appointment was for 1:15 for an oil change, air and cabin filter and sanitation. It took 4 hours to complete and no one came to let us know if there had been a delay or see if we needed anything. We le cabin filter and sanitation. It took 4 hours to complete and no one came to let us know if there had been a delay or see if we needed anything. We left feeling as if we didn't matter. More

Service was great! Just wished sales didn’t try to pull me away to purchase a new vehicle. Just wished sales didn’t try to pull me away to purchase a new vehicle. More

Crazy due to forever ongoing construction…. Service center does what they can to get you in and out. But until the construction is complete… they will continue to be backed up. Service center does what they can to get you in and out. But until the construction is complete… they will continue to be backed up. More