Brandon Hyundai - Service Center

Respect for customers time can definitely improve… however Abel Gomez went over and beyond to make sure question We’re answered and I left satisfied… he truly is a Gem to the company however Abel Gomez went over and beyond to make sure question We’re answered and I left satisfied… he truly is a Gem to the company More

Great service and good estimate on wait time. They handled all my needs for my recall notice. They handled all my needs for my recall notice. More

Everything is very nice… however respect for customers time needs to improve, a little communication will solve many misunderstandings… time needs to improve, a little communication will solve many misunderstandings… More

Shuttle was an hour long wait so I had to call an Uber to run errands. I would have sat at the dealership but I had things to do and plus, they took away any comfortable seating they had and no options for c run errands. I would have sat at the dealership but I had things to do and plus, they took away any comfortable seating they had and no options for cold water to drink anymore. Very sad. More

New And Better Great Customer Service From The Service Department. Thank You Great Job Hyundai Department. Thank You Great Job Hyundai More

I had to have a tire replaced and came in without any warning. They took the car in pretty quickly. The service rep kept me informed and I was satisfied with the entire process. warning. They took the car in pretty quickly. The service rep kept me informed and I was satisfied with the entire process. More

Had good service with the two repairs were needed. Good service both times. Able was great all around Good service both times. Able was great all around More

Normally this service department does a fairly good job. Sadly this day was not one of those. Even though I had a schedule appointment the wait time for check in was all most a full hour. Eventually I recei Sadly this day was not one of those. Even though I had a schedule appointment the wait time for check in was all most a full hour. Eventually I received a text message from my service advisor with a link for following my vehicle service process. When I first check the link it showed vehicle was in check in status. After two hours it showed check in completed, but never showed any progress after xx in. I finally texted the service advisor for an update. Eventually after almost three hours I received a text that vehicle service was complete. I then checked the follow your vehicle service status again and it still showed no forward progress. When my vehicle was brought up for me it had a lot of bird mess on it, apparently it had been sitting outside for awhile. I understand this dealership is going through new construction pains so would expect some issues associated with that. I have given these guys high ratings in the past, but the process today was not a quality visit. More

WiFi went out so there was a long wait. Waited 2 hrs for an oil change. Waited 2 hrs for an oil change. More

Great service, and friendly staff! Always taking care of their customers. I like the new renovations too, way to go! Always taking care of their customers. I like the new renovations too, way to go! More