Brandon Hyundai - Service Center

Took vehicle in for recall. Car was at the shop for 4 hours. No call to let me know service was completed. Once I saw the paperwork my vehicle did not have a tow hitch nothin Car was at the shop for 4 hours. No call to let me know service was completed. Once I saw the paperwork my vehicle did not have a tow hitch nothing was needed. This could have been told to me over the phone and should not have taken a half day. More

I have been a customer for about 8 years. I have 2 Hyundais I'm not sure if you have a high turn over but we have a different person ever time we come. We leased a SUV two years ago and have I have 2 Hyundais I'm not sure if you have a high turn over but we have a different person ever time we come. We leased a SUV two years ago and haven't heard a word from the dealer since. We recently got the Palisade serviced and when my wife picked it up it was very dirty. That was very odd to me that it wasn't at least rinsed off. I understand you have construction going on but do you normally give customer dirty vehicles. Meanwhile I had some one trying to sale me a new vehicle since my lease will be up in 9 months. I'm hoping this is all just a misunderstanding. More

They have a great system in place to see their customer during renovations. They are very attentive and explain thoroughly on procedures, estimated time frame, etc. Their response time is quick and thoroug during renovations. They are very attentive and explain thoroughly on procedures, estimated time frame, etc. Their response time is quick and thorough. I recommend not responding in all caps. More

Had a little glitch with the front desk scheduling a service appointment, but Mario came through with flying colors. Was able to squeeze me in when he had no availability, and it was greatly appreciated service appointment, but Mario came through with flying colors. Was able to squeeze me in when he had no availability, and it was greatly appreciated. More

Took over 3 hours and I had to Uber home and Uber back. Thought it would only be up to an hour and not have to take time off of work. Thought it would only be up to an hour and not have to take time off of work. More

Dropped my car off at 9 o’clock in the morning and didn’t hear anything about it until 6 when I reached out to see if I was even getting it back that day. Next day when I was driving my coolant alert came on hear anything about it until 6 when I reached out to see if I was even getting it back that day. Next day when I was driving my coolant alert came on because it was empty even tho they said they did a multipoint inspection of the car. I just had my car there for an oil change on 3/10 so not sure why my coolant would be empty if everything was checked then. More

It took Three hours for an oil change which is too long, especially with an appointment. especially with an appointment. More

Juan was my service advisor. From the moment I pulled in to when I got my car back he always gave updates about my car. This process was a month. So overall the time spent was go From the moment I pulled in to when I got my car back he always gave updates about my car. This process was a month. So overall the time spent was good More

I was able to call and Melissa was able to help me with receiving service for my headlight to be changed, and once I arrived my car was able to go straight back and was done probably less than an hour. receiving service for my headlight to be changed, and once I arrived my car was able to go straight back and was done probably less than an hour. More

Good customer service while waiting for work to be completed on my vehicle and updates. completed on my vehicle and updates. More