Brandon Hyundai - Service Center

My car sat for 7 weeks and 5 days while we were told they were waiting for a response from corporate. They never contacted corporate and were caught lying about it when we called corporate ourselves. They tr were waiting for a response from corporate. They never contacted corporate and were caught lying about it when we called corporate ourselves. They tried to exploit my position by charging the highest possible prices and trying to get me to "trade in on a new purchase". When corporate intervened, they tried to charge a diagnostic fee, which had already been taken care of. In the end, I received no support, was deceived, was left with no communication as the did not return calls, and was without a car for almost 2 months. I now have a car not worth the tires they sit on, they still have refused to contact corporate, and the lack of customer care has never been more apparent. Don't use Brandon Hyundai. More

Went in for first service. They were took me in pretty quickly which was nice but the person who did the service had oily hand prints on my windshield, door and left spot of oi They were took me in pretty quickly which was nice but the person who did the service had oily hand prints on my windshield, door and left spot of oil on plastic cover under the hood. I expect more from a dealership. More

Very acommodating would definitely use there services again for both my and my husband's vehicle's again for both my and my husband's vehicle's More

Mario was very helpful and accommodating. Although they were completely booked, he was able to squeeze me in and get my A/C repaired. The shuttle driver, Ebb. was also courteous and hel Although they were completely booked, he was able to squeeze me in and get my A/C repaired. The shuttle driver, Ebb. was also courteous and helpful. More

I own a 2016 Hyundai Sonata, the best and my forever car. I have received excellent service from Brandon Hyundai and my Service Advisor- Abel is the best! While I was waiting in the trailer he would stop by I have received excellent service from Brandon Hyundai and my Service Advisor- Abel is the best! While I was waiting in the trailer he would stop by and give me updates on my tire repair. He is very courteous and professional,a blessing to work with. He treated me like I was the best customer at Brandon Hyundai! More

Mr. Gomez was truly amazing. The service center is clean, efficient, and very knowledgeable and helpful. efficient, and very knowledgeable and helpful. More

Mario provided excellent customer service. He was my service advisor. But parking lot is a mess. He was my service advisor. But parking lot is a mess. More

Grease left on my seat so not happy. Was dark when I picked up car so didn’t see it until I used my car two days later. Video from mechanic is a nice touch but can’t communicate with hi Was dark when I picked up car so didn’t see it until I used my car two days later. Video from mechanic is a nice touch but can’t communicate with him unless you go to service desk to approve any extra repair. People were very nice but communication was absent left sitting in the trailer due to renovations. I have had better experiences there hope it’s just Reno issues. Any ideas how to get the grease out of my seat would be appreciated. More

Big thanks to Faten Dik who was instrumental in me getting my services done the same day as I did not have any other transportation. She explained everything to me and I really appreciated her help. T getting my services done the same day as I did not have any other transportation. She explained everything to me and I really appreciated her help. The service done was good. The overall wait time was long but she explained the reason so I was thankful for that . I really commend her highly and I will ask for her in the future if I do need any other services done. I can’t recall the name of the tech who did the work. The tech number is 24536. I think he did a great job. My car seems to be running better and the air in the car feels fresher. More

Customer Service was great! Service coordination excellent and the reason why the waiting time was not long!! Service coordination excellent and the reason why the waiting time was not long!! More