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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,674 Reviews

6,674 Reviews of Brandon Hyundai - Service Center

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December 02, 2022

Under construction . .dirty dusty understaffed. 8 hours for recalled fuel hose repair. Not happy with the wait. Made appointment two weeks prior and when I arrived no reco More

by garciak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Otero
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Ever time I go to the service department I am greeted promptly and all of questions are addressed. The service is outstanding. More

by rstevedinkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Great service in a timely manor! ! Especially considering the size job. Thanks again for great service More

by sandra Chafens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Able from service advisors
December 01, 2022

Fast and friendly staff kept me informed the whole time very friendly will go back More

by JASONSITHLORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
December 01, 2022

Dealership was incredibly friendly and kept me informed as to the status of my car during the entire repair process. More

by dlyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Wiley
December 01, 2022

Brandon Hyundai has been a dealership that I can depend on for quality service and in a timely manner. More

by James Sucarichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kegan Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Krupiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesley Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roc Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Reid, Harold De La Cruz
Mar 22, 2023 -

James Sucarichi responded

Been using Brandon Hyundai for a little over a year since my local dealership that I bought my 2018 Sonata Sport from (Wesley Chapel Hyundai) has gone totally down hill and it takes over a month just to schedule an oil change. I have been very happy with Brandon Hyundai for all the services that I have recieved included some warranty work they have done on my vehicle. I have always had dealership service my car for every need. But, on my most recent scheduled visit for an oil change on 3/20/23, I was told that oil changes have gone up on price. From the usual $39.95 to now $80.00. I was shocked and was told by the service advisor that everything is going up in price. So I will be looking for better pricing for future oil changes elsewhere. On top of this, when my car was done and I had to pay, I did not receive a multipoint inspection sheet with my paperwork. When I asked if they stopped doing multipoint inspections the service advisor said that I will be getting it electronically. Well, 3 days have past and I never received my multipoint inspection. Cost of services have gone up but quality of services are going down. Not happy.

December 01, 2022

Had appointments for 3:30 and simple oil change wasn’t completed for2 plus hrs. Asked for under carriage skid plate to be reattached and by the time vehicle was home. Skid plate was dragging off the vehic More

by h2odetections
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe DiDio
November 28, 2022

I already took a survey after my service appointment for my vehicle at the beginning of this month. More

by jertr77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
November 28, 2022

The do not yell the truth and they add extra charges. They say this service costs this much and when you go back they charge things that are not part of the services More

by Dori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold De La Cruz
November 28, 2022

No one responds to the text messages sent to your phone even though it says you can contact them via text. When you call the dispatch center and they never can get a service advisor to call you back. More

by Adriane Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayleen
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