Brandon Hyundai - Service Center

I was not pleased when I first pulled into the service area. Several employees were playing and one kept walking in front of my car as I was trying to pull in. I told who ever that was looking for Chad. area. Several employees were playing and one kept walking in front of my car as I was trying to pull in. I told who ever that was looking for Chad. He came out and we discussed the situation. I left the car for diagnostic evaluation and waited for information. Chad was quite communicative on the issue and status. The mechanic worked diligently to get my car fixed so I could head out of town. I truly appreciate the time and efforts that Chad and the mechanic put into correcting the issues! More

Ed my consultant was very attentive and helpful with great customer service and kept me informed on my progress. great customer service and kept me informed on my progress. More

Great and fast service. The waiting area is clean and offers a variety of nice beverage options, snacks and space to work from a laptop. The waiting area is clean and offers a variety of nice beverage options, snacks and space to work from a laptop. More

From the moment I walked in, I was greeted and treated with the best customer service I have ever experienced. with the best customer service I have ever experienced. More

I was happy about most everything except when they changed my appointment time to co-inside with when they were ready. changed my appointment time to co-inside with when they were ready. More

Serviced vehicle in amount of time promised. No hard up-selling of filters, alignment, etc. Great experience! No hard up-selling of filters, alignment, etc. Great experience! More

I always go back to Brandon Hyundai because of the people that work there. Especially Abel, he is very professional and very helpful. However, I think that they could improve on the time they take to complet that work there. Especially Abel, he is very professional and very helpful. However, I think that they could improve on the time they take to complete the services. On my last visit in 9/14/24, I was there for four hours for oil change and for them to check out what was wrong with the speakers of my car. More

A went to the Service Dept. with a problem with my car and the process was great. with a problem with my car and the process was great. More

La atención es excelente pero considero que son muy pocos operadores para la cantidad de personas, el tiempo que pueden dedicar al cliente es mínimo y hay detalles que chequear después del cambio de una piez operadores para la cantidad de personas, el tiempo que pueden dedicar al cliente es mínimo y hay detalles que chequear después del cambio de una pieza por ejemplo, si lo haces al momento como cliente no tengo que devolverme para notificarte algo que pude hacerlo inmediatamente More

My entire experience with Brandon Hyundai, 100% in every way has been my worst dealership experience. In 25 years I’ve purchased about a dozen vehicles from dealerships. I already completed one of these way has been my worst dealership experience. In 25 years I’ve purchased about a dozen vehicles from dealerships. I already completed one of these surveys. It’s horrible to send another one. More