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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,679 Reviews

6,679 Reviews of Brandon Hyundai - Service Center

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December 11, 2021

I have not had a bad experience yet with Brandon Hyundai’s service center. There is nothing that makes it overall outstanding but they are courteous and not pushy. Wait times could always be better More

by Hyundai James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

We have yet to receive the key that we paid for over three weeks ago More

by WINONACHISHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tori Krupiak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roc Battle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Brandon Hyundai responded

Winona, we apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 10, 2021

A service provider took care of me almost immediate after arriving to the dealership.. The staff was also friendly and courteous. More

by Isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Gomez
December 10, 2021

Terrible customer service. Take 4 pm appointments only to say no time to fix. Told me they had a part that they never had and never called back. No one answers phone More

by usf1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Jan 28, 2022 -

Brandon Hyundai responded

We apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 10, 2021

Very friendly and informative. I did not have to wait long and the waiting area was clean More

by Gayle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Danny
December 10, 2021

Issue was fixed in a timely matter.Used shuttle, very Issue was fixed in a timely matter. Used shuttle, very convenient Would recommend to friends. More

by vanessa.belletiere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Always great Need service I trust Them to do a good Always great Need service I trust Them to do a good job Keep up the good work More

by FEBURK1944 same
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
December 09, 2021

I have visited the dealership twice so far and the experiences have been positive. I cannot thank them enough for making things happen especially since both of the times I have passed by has been with More

by MUNIZ-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold De La Cruz
December 09, 2021

My service a Brandon Hyundai went very well. The employees were helpful and the service was done quickly More

by kb
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

This place is just ridiculous,,rude didn't fight for me at all with a warranty claim that was denied I showed all recipets for oil changes and all....just B.S More

by Brianjordan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Webber
Dec 09, 2021 -

Brandon Hyundai responded

Brian, we apologize if we didn't meet your expectations. If we can go over any of these concerns with you directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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