Brandon Hyundai - Service Center

I had an appointment for noon. I waited in the service area for another 28 minutes till a service advisor came out to check me in. Other people that came after me were greeted with I waited in the service area for another 28 minutes till a service advisor came out to check me in. Other people that came after me were greeted within a few minutes. When I questioned what the delay was I was told they were busy. But it seemed none of the other advisors were busy. I ended up spending 2 hours at the dealer waiting for my vehicle to be serviced. I have had vehicles serviced at this dealer since at least 2009 and this is the first time I’ve had an issue. I will probably use a different dealer in the future. More

It was nice and clean and everyone was very friendly and my car was ready when agent said it was going to be ready my car was ready when agent said it was going to be ready More

Quick, friendly and reliable service. Eddie my service advisor listen to my concerns and addressed them all. I felt my vehicle was serviced by a Hyundai Trained and certified technician Eddie my service advisor listen to my concerns and addressed them all. I felt my vehicle was serviced by a Hyundai Trained and certified technician backed by a knowledgeable service advisor. More

Great customer service , my service advisor did a wonderful job, I enjoyed going to Brandon Hyundai. wonderful job, I enjoyed going to Brandon Hyundai. More

Service group was courteous and had good follow up unfortunately your phone system is terrible overshadowing the good work of your people. unfortunately your phone system is terrible overshadowing the good work of your people. More

terrible service when it comes to finding out what’s the issue with your vehicle , been here 3 times and on the 3rd they finally found a fix issue with your vehicle , been here 3 times and on the 3rd they finally found a fix More

Jeff is great and the service center was able to get me in right away. Other Hyundai dealerships/service centers disconnected me when I called to get assistance with my Tucson so I was very grateful that i in right away. Other Hyundai dealerships/service centers disconnected me when I called to get assistance with my Tucson so I was very grateful that it was easy at Brandon. More

Ed was awesome as always he’s always very polite and courteous, and extremely helpful when I come in. I very much enjoy working with this location when it comes to servicing my vehicle. courteous, and extremely helpful when I come in. I very much enjoy working with this location when it comes to servicing my vehicle. More

This place is great i go here any time i have any issues a d the service is great a d the service is great More

Huge improvements, attentive, great new service rep Ed! Phones improved, still need improvement, can’t get person on first try Phones improved, still need improvement, can’t get person on first try More