Brandon Hyundai - Service Center

It took 5hrs plus for an oil change. They mixed my car for another car, had to wait for another inspection. My previous experience were a little long but tolerable. This time, over 5 hr They mixed my car for another car, had to wait for another inspection. My previous experience were a little long but tolerable. This time, over 5 hrs was to long to wait for an appointment during the week. I'm hoping for a better experience next time. More

The person helping me was very nice. It was a 7 hour wait to get my car fixed. I also had other issues with my car and was told if I wanted them fixed I would have to pay a separate diag It was a 7 hour wait to get my car fixed. I also had other issues with my car and was told if I wanted them fixed I would have to pay a separate diagnostic fee of 170$ for each issue instead of one diagnostic for the whole car/visit. I wouldn’t know how much was covered under warranty until they were done leaving me with at least a 300$ bill. Was very disappointed by this. Was also encourage multiple times to not wait after I had explained I didn’t have a ride or way to leave. This happened about 5 time and was questioned why I couldn’t get a friend to pick me up at 10am on a work day. They also said my car would probably not be ready until the next day and when explained I needed it for work was told to get a ride with a friend. I was offered the curtesy shuttle to her food since I’d been there all day with no way to get food, only to be told it was unavailable because the shuttle didn’t have time for me. I instead took a 10 minute walk to get food. The person from the service very nice but overall it was not a good 7 hour experience and I am questioning if it’s worth it to bring my car back for any service in the future. More

The employees are most helpful with any requests and questions. Access to lot is horrible. questions. Access to lot is horrible. More

Service rep was kind and responded to our needs quickly. Not on convenient during construction. Not on convenient during construction. More

Kept me up to date and was very knowledgeable! Much appreciated the updates and courtesy. Much appreciated the updates and courtesy. More

Mario Otero is always a great service advisor. I wouldn’t take my car anywhere else. I wouldn’t take my car anywhere else. More

Every time i get service at this location it’s usually a very enjoyable experience. Everyone is super friendly. very enjoyable experience. Everyone is super friendly. More

I had to reschedule from last week as the shuttle driving was on vacation. Showed up for my appointment and the shuttle is out of service! My account has shuttle service needed, a courtesy call would have be was on vacation. Showed up for my appointment and the shuttle is out of service! My account has shuttle service needed, a courtesy call would have been great. Once my car was returned it was messy and incomplete. More

Service was quick, efficient and professional. Service with a smile is always appreciated when it comes to service Service with a smile is always appreciated when it comes to service More

The sales rep, Mack Jean Pierre was extremely helpful and professional. He went the extr mile to make sure I understood all the technology professional. He went the extr mile to make sure I understood all the technology More