Brandon Hyundai - Service Center

Service agent got the job done and kept us informed. He even arranged a ride home when job took a little longer than expected and picked us back up. He even arranged a ride home when job took a little longer than expected and picked us back up. More

Fast very efficient driver was very courtois and quick in picking up service was quick picking up service was quick More

Delbert was outstanding and went above and beyond. He keep me updated throughout the entire service repair. He keep me updated throughout the entire service repair. More

Took less time then estimated to me. Service easy to schedule. Communication was great. 5 stars Service easy to schedule. Communication was great. 5 stars More

Great employees and great customer experience. Everyone was prompt and attentive from the time I arrived till I left. Everyone was prompt and attentive from the time I arrived till I left. More

Quick appointment for oil change, tire rotation and alignment was fairly in and out in no time. alignment was fairly in and out in no time. More

I go here because it's the closest dealership to my house, but it's a hit or miss. Last time I went they left black handprints and shoe marks all over my beige interior. Amount other issues. But again house, but it's a hit or miss. Last time I went they left black handprints and shoe marks all over my beige interior. Amount other issues. But again depends who you get it can be great or bad. Also wait times are horrible but maybe due to the construction. More

Purchased a brand new car that had a screw in tire at time of purchase. Service center plugged the tire but told me they’d patched it. I wasn’t very happy with the tire being repaired instead of being r time of purchase. Service center plugged the tire but told me they’d patched it. I wasn’t very happy with the tire being repaired instead of being replaced (on a brand new car) and was even more frustrated when the service folks weren’t honest with me. Dealership made everything right and gave me a new tire, but I do not feel as though I can trust the integrity of the service center now. Would not recommend the service center here (it’s close to home for me so the convenience factor of that is hard to ignore). The entire dealership is under construction - your car will get very dusty and the interior filled with grit from the gravel parking lot (they did not clean/vacuum my car). The waiting area is a camping trailer, which is something with air conditioning but not ideal. If you can take your car to a different Hyundai dealership for service I would recommend doing so Our sales experience at this dealership was very good. The salesman, sales manager, and finance manager were all great to work with and if it hadn’t been for them I do t know that my issue with the tire would’ve been resolved so quickly. Would recommend purchasing from this dealership again More

They messed up a simple oil change on my brand new vehicle resulting in me breaking down and to have to wait multiple hours for a tow. They never even fully plugged in the oil drain plug and then when vehicle resulting in me breaking down and to have to wait multiple hours for a tow. They never even fully plugged in the oil drain plug and then when I called blue link they said it shouldn’t be an issue and told me to then proceed as I normally would with the check engine light on. They never offered any wat of compensation for my lost time as well as possible damages to my brand new vehicle, very unprofessional demeanor here, I don’t know who particularly is to blame. More

They were honest about the risk of looking for the problem and that they may have to do an expensive repair weather they can fix or not. problem and that they may have to do an expensive repair weather they can fix or not. More