Brandon Hyundai - Service Center

I have taken in my car 2 times now for my AC not blowing cold. They ran the same test both times and couldn’t find a leak. First time they said bring it back if I have issues. 2nd time the said they’re orde cold. They ran the same test both times and couldn’t find a leak. First time they said bring it back if I have issues. 2nd time the said they’re ordering a part to do the same test with a different dye. Held my car all day with no fix again. Sent me home without cold AC in the Florida summer heat in a thunderstorm so no option of rolling down my windows. Told me that the part would come in 9-10 business days. So i am expected to drive my car to and from work, with my 3 kids to do things and take my fiancé to doctors appointments without AC in the brutal Florida heat? I can’t understand how Hyundai couldn’t fix this problem immediately! I am very upset that they didn’t try to offer me a loaner car with AC while waiting for this part to test my AC for a 3rd time! I am very upset about this, I’ve wasted a day of PTO without anything getting accomplished. My next vehicle will definitely not come from Hyundai and I will spread the word about this silly customer service that has been provided to me. More

Bad customer service. Never returns messages. Went totally downhill with the new management. Very lazy technicians Never returns messages. Went totally downhill with the new management. Very lazy technicians More

Amazing service and fast service , great customer service and best staff ever I do recommended and best staff ever I do recommended More

The maintenance department was very Efficient, fair, reliable, and courteous. I will be back. Thankful reliable, and courteous. I will be back. Thankful More

Professional and considerate Went above and beyond That's why I always bring my car there for service That's why I always bring my car there for service More

I was ripped off with having to pay 214. 00 dollars for a diagnostic test . Was told I needed a new engine that was gonna cost 17,000. I took my car from there without any work being done . A 00 dollars for a diagnostic test . Was told I needed a new engine that was gonna cost 17,000. I took my car from there without any work being done . Auto one did a free diagnostic test and said it is the sensor . What tucking school did these mechanics go to? I calling corporate office and reporting this thing they have going on here at Hyundai dealership in Brandon Florida . So this doesn’t happen to another customer . I will have receipts on my oil I bought from anther store . More

Quickly fix and done within time said. Was a walk-in. Plus oil filter done and recall done. Was a walk-in. Plus oil filter done and recall done. More

I purchased my Tucson from Nikki in February of 2020. I’ve had no problems with my car except for the recall. Delbert in the service department was very professional & easy to communicate with. They fixe I’ve had no problems with my car except for the recall. Delbert in the service department was very professional & easy to communicate with. They fixed my car & I am happy with this dealership I’d definitely recommend it to friends & family. More

The staff is great, we have purchased 4 cars from Brandon Hyundai and have never had a problem getting service on them. Hyundai and have never had a problem getting service on them. More

I am very happy with my service I had done on my car. . thank you staff . thank you staff More