Brandon Hyundai - Service Center

Service took longer than expected and SUV was dirty inside and out side thank you inside and out side thank you More

This was an awful experience. Six months of no answers and runaround. Nobody would take my calls, or get back to me on any reliable basis. After six months, the team decides to ju Six months of no answers and runaround. Nobody would take my calls, or get back to me on any reliable basis. After six months, the team decides to just make me quit calling by telling me every electronic component needs replaced. Just an absolute waste of time, money, and effort. Really loved Hyundai and Genesis before this, but I will never touch these cars again and I will be sure everyone knows that Hyundai dealers are just as bad as the cars. More

They worked very quickly and listened to the concerns I had. I didn’t receive a call when my vehicle was ready to be picked up due to a technical issue, but the service technician was apologetic. Overall g had. I didn’t receive a call when my vehicle was ready to be picked up due to a technical issue, but the service technician was apologetic. Overall good experience. More

Dealership is in turmoil because of construction but still manages to exceed expectations when service is needed. still manages to exceed expectations when service is needed. More

I have taken in my car 2 times now for my AC not blowing cold. They ran the same test both times and couldn’t find a leak. First time they said bring it back if I have issues. 2nd time the said they’re orde cold. They ran the same test both times and couldn’t find a leak. First time they said bring it back if I have issues. 2nd time the said they’re ordering a part to do the same test with a different dye. Held my car all day with no fix again. Sent me home without cold AC in the Florida summer heat in a thunderstorm so no option of rolling down my windows. Told me that the part would come in 9-10 business days. So i am expected to drive my car to and from work, with my 3 kids to do things and take my fiancé to doctors appointments without AC in the brutal Florida heat? I can’t understand how Hyundai couldn’t fix this problem immediately! I am very upset that they didn’t try to offer me a loaner car with AC while waiting for this part to test my AC for a 3rd time! I am very upset about this, I’ve wasted a day of PTO without anything getting accomplished. My next vehicle will definitely not come from Hyundai and I will spread the word about this silly customer service that has been provided to me. More

Service writer was great dealership is terrible to work with too much renovation EGR replacement took 3 weeks had to keep the car 5 overnight stays with too much renovation EGR replacement took 3 weeks had to keep the car 5 overnight stays More

Bad customer service. Never returns messages. Went totally downhill with the new management. Very lazy technicians Never returns messages. Went totally downhill with the new management. Very lazy technicians More

I was ripped off with having to pay 214. 00 dollars for a diagnostic test . Was told I needed a new engine that was gonna cost 17,000. I took my car from there without any work being done . A 00 dollars for a diagnostic test . Was told I needed a new engine that was gonna cost 17,000. I took my car from there without any work being done . Auto one did a free diagnostic test and said it is the sensor . What tucking school did these mechanics go to? I calling corporate office and reporting this thing they have going on here at Hyundai dealership in Brandon Florida . So this doesn’t happen to another customer . I will have receipts on my oil I bought from anther store . More

The maintenance department was very Efficient, fair, reliable, and courteous. I will be back. Thankful reliable, and courteous. I will be back. Thankful More

Amazing service and fast service , great customer service and best staff ever I do recommended and best staff ever I do recommended More