Brandon Hyundai - Service Center

Mario was incredibly helpful and went out of his way to make sure my situation was fixed. make sure my situation was fixed. More

Really appreciate the quality of service. My service technician has been upstanding and helpful every visit. My service technician has been upstanding and helpful every visit. More

Service was great upon arrival. Whoever helped me was kind and the process was easy. But upon coming back to pick up my car, it was a nightmare. I didn’t really know where to go and Whoever helped me was kind and the process was easy. But upon coming back to pick up my car, it was a nightmare. I didn’t really know where to go and sat for a long time with the dealership staff just staring at me behind glass walls. Eventually a man approached me and asked if I needed help. I told him what I was needing and he told me to go to the service department, but I didn’t know really where that was. My first time visiting this dealership for service, it was different and much more simple… everything appeared to be on the right side of the building and someone was there from the service department to help. This time, everything was on the left side and nobody was there to assist. After speaking to the gentleman, I followed his direction as he guided me where to go… just to stand in front of a series of desks with no help. There were several staff there, but nobody greeted me or asked if I needed help. I eventually approached one man and told him that I was there to get my car. He rudely asked me who the person was that helped me when I first came earlier in the day. I told him that I didn’t know the name but indicated that it was the guy in the red shirt. The man brushed me off and told me to see that guy… despite that guy already being busy. But, I followed his word and waited for the guy in red. When I was able to get to him, he too was a rude and barley said anything. He just basically threw the paper at me and told me someone will bring my car in a moment. Everyone here was rude and it was not an enjoyable experience. I will not likely bring my car back here. More

This visit was just to remove and replace a recalled item so I was in and out. so I was in and out. More

Jeff; kept me informed and I appreciated his professionalism. He also called to make sure I was happy with the service. professionalism. He also called to make sure I was happy with the service. More

Took 3 hours to get an oil change. This is much too long of a time and I received no updates at all. Just had to sit and wait. No customer service. This is much too long of a time and I received no updates at all. Just had to sit and wait. No customer service. More

From the first contact at the entrance till they gave me my car, there's nothing to complain about. Jeff was amazing, he accompanied me all the way during the process. I am very satisfied. my car, there's nothing to complain about. Jeff was amazing, he accompanied me all the way during the process. I am very satisfied. More

Car wash is always broken broken. never resets the vechicle after oil change . Ask to complete a repair and it was not completed. never resets the vechicle after oil change . Ask to complete a repair and it was not completed. More

The work was completed as promised. One part was not in stock and had to be ordered but arrived as promised and the work was completed according to the schedule. The dealer provided me One part was not in stock and had to be ordered but arrived as promised and the work was completed according to the schedule. The dealer provided me a shuttle drive home on day 1, then picked me up from home on day 2 when the work had been completed. More

I had an appointment for 1030 am when I drove 50 min To get thier they told me to it would be three hours for the service . FFFFFFFFFF no ridiculous I had an appointment get thier they told me to it would be three hours for the service . FFFFFFFFFF no ridiculous I had an appointment More