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6,674 Reviews of Brandon Hyundai - Service Center
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Verified Customer
February 02, 2022
Very impressed with all aspects of my first time visit here. I was especially pleased since I tried to schedule an appt with my regular Hyundai Service Center & was told they were booking two months out here. I was especially pleased since I tried to schedule an appt with my regular Hyundai Service Center & was told they were booking two months out for anything other than an oil change. What?? When I called here, I was able to schedule an appt. within two days, and all work was completed within six hours (on a Saturday). Communication & customer service with Mario was excellent. The video summary from the mechanic was a great addition to the package. More
by mbelleburstiner
Employees Worked With
February 02, 2022
I will not be bringing my car to this dealership ever again. I spent over $1500 at the dealership within the past month. I took my car in to get some the previous work checked out because I was still ex again. I spent over $1500 at the dealership within the past month. I took my car in to get some the previous work checked out because I was still experiencing issues as well as get an oil change and a headlight replaced. Not only were the previous issues not addressed, the headlight was not replaced. I was also stranded where the shuttle driver dropped me off because my advisor failed to retrieve me in a timely manner and told me the shuttle was no longer running. When I attempted to address this with my advisor, he hung up the phone on me and I was forced to get a ride back to the dealership just to retrieve my car so I could go to work the next day. Not only was I treated in an extremely unacceptable manner by David Goodman, i am still dealing with the issues I attempted to get fixed. It was a complete waste of an off day for me. More
by malikjrobinson7
February 01, 2022
Absolutely unorganized, does not return calls, gives poor information about service times, not very welcoming. That said, once you do get a Service Advisor, the experience tends to get better and they try t information about service times, not very welcoming. That said, once you do get a Service Advisor, the experience tends to get better and they try their best. The unfortunate part is that they seem to have a crap system/process in place and there are no signs to direct customers on what to do i.e. wait in your car, go inside, where to hang out while waiting, etc. More
by KLJ2121
Employees Worked With
Don't remember his name, but he is moving away.
February 01, 2022
Great customer service. Kept me updated and enjoyed the video and the services provided to my car. video and the services provided to my car. More
by SCORION25
Employees Worked With
