Brandon Hyundai - Service Center

Your reps were extremely professional, very customer service oriented. They also appeared to be Very conscientious. service oriented. They also appeared to be Very conscientious. More

The work was done quickly enabling me 2 get in and out in spite of repairs done off premises. Great work. Thank U. spite of repairs done off premises. Great work. Thank U. More

The construction makes it a little difficult to truly know how the service is. My appointment was for 7:00 and the service writer did not show up till 7:15 this was not a good first impression. My previo know how the service is. My appointment was for 7:00 and the service writer did not show up till 7:15 this was not a good first impression. My previous Hyundai was serviced at Fitzgerald and that would never have happened. More

Did not want to honor coupon for oil change and did not honor appointment made on phone honor appointment made on phone More

Multi-point inspection has been unsatisfactory and does not catch all potential issues. One visit failed to catch headlight not functioning. Another visit upgraded the status of tire tread/depth from yello not catch all potential issues. One visit failed to catch headlight not functioning. Another visit upgraded the status of tire tread/depth from yellow status (July 2021) to green status (Jan 2022) despite tires not being replaced. More

Great service! Appreciate Mario help in making this appointment. He was very helpful!! Thank you! appointment. He was very helpful!! Thank you! More

Service was performed much quicker than I had expected. I liked the video they showed concerning diagnostic of the engine. liked the video they showed concerning diagnostic of the engine. More

I had an awful experience at this dealership.I came in because I had a tail light out and dim headlights. From the very beginning when I walked in it took about 5 minutes before anyone even acknowledged because I had a tail light out and dim headlights. From the very beginning when I walked in it took about 5 minutes before anyone even acknowledged me. When I was explaining the reason for my visit the “advisor” kept interrupting me and was very dismissive. I get a text quote a few hours later for almost $3k saying I need my headlights and tail lights re assembled. I immediately called and asked if they’d switched the bulbs out instead and was told no, they just ran some test that indicated I needed all new assembly. I declined and came to pickup my vehicle. I took it to my local mechanic and sure enough, my lights were on w new bulbs. Unbelievable! I will never return to this establishment. So unpleasant and unethical! More