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6,677 Reviews of Brandon Hyundai - Service Center
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Verified Customer
January 16, 2022
I had to force the issue & call to get things done, the process was stressful already, knowing it was on their part. They could’ve handled the situation more differently & professional. process was stressful already, knowing it was on their part. They could’ve handled the situation more differently & professional. More
by Toni
Employees Worked With
David
January 16, 2022
Does not have the customers best wishes and interest at heart. Always had to contact them to find out where my car was at the process. Acted like I was being inconvenient to them to make the inquiry. Servi heart. Always had to contact them to find out where my car was at the process. Acted like I was being inconvenient to them to make the inquiry. Service representative Mark was ridiculous and hope I never have to deal with him again. This was at the Hyundai dealership in Brandon More
by Kelli C
Employees Worked With
Mark from Brandon
January 16, 2022
Came in with an appointment of 8 am asked if I would have car back by 11 since I had another appointment at 11:30. Sure no problem. At 10:55 I asked the progress. Was told vehicle was off property and was car back by 11 since I had another appointment at 11:30. Sure no problem. At 10:55 I asked the progress. Was told vehicle was off property and was not finished. Asked if I could get a loaner to run my son to work and come right back. No. How much longer? 15 more minutes. 11:15 still no vehicle did not get vehicle back until 11:55. My son was late to work and was written up. I have yet in the 2 years I since I purchased the car has it taken less than 3 hours for the car to be returned. More
by Michelle_tampa
Employees Worked With
I don't remember the employees name
January 16, 2022
Everything was great to the time one mechanic did wrong work to my car no to happy about that Because the Manager Delbert and David doing great job .. work to my car no to happy about that Because the Manager Delbert and David doing great job .. More
by LEIDASANTIAGO32
Employees Worked With
Delbert
January 16, 2022
Great service as always. Harold from service was very professional and kept me updated at all times. In general great experience. Thank you Hyundai. professional and kept me updated at all times. In general great experience. Thank you Hyundai. More
by Carmentampa3616
Employees Worked With
Harold De La Cruz
January 15, 2022
Staff was friendly and knowledgeable. Quite disappointed that they would not even attempt to get a major alignment issue on the vehicle covered under warranty when it only had 7000 miles and came off the lo that they would not even attempt to get a major alignment issue on the vehicle covered under warranty when it only had 7000 miles and came off the lot with a major pull to the left. Expected better from this dealership. Service took an hour longer than originally stated. More
by tylergwilliam
Employees Worked With
January 14, 2022
The construction made service difficult. As my car was shipped to another location for service. Adding more time to work. Not being confident in work being done. shipped to another location for service. Adding more time to work. Not being confident in work being done. More
by MMCCURRY417
Employees Worked With
Harold De La Cruz
January 14, 2022
Great customer service in brandon hyundai. I have moved from different state and this was my 1 st service in brandon hyundai.Abel helped me in my service and also my parts fixed he gave lot of suggestions from different state and this was my 1 st service in brandon hyundai.Abel helped me in my service and also my parts fixed he gave lot of suggestions then service and parts fix. I definitely recommend this place More
by praveen vej
Employees Worked With
Abel gomez
