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6,674 Reviews of Brandon Hyundai - Service Center
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Verified Customer
January 09, 2022
Long lines of cars slow service no loaner cars For a Long lines of cars slow service no loaner cars For a simple diagnostics my car was tied up for six hours or so I rented a car so I didn’t have to Long lines of cars slow service no loaner cars For a simple diagnostics my car was tied up for six hours or so I rented a car so I didn’t have to hang around Not my Cadillac dealer More
by Gumbo
January 09, 2022
Every single employee was super kind and helpful! They finished my oil change super quick! ! I had absolutely no problems! finished my oil change super quick! ! I had absolutely no problems! More
by allyeckhardt12
January 09, 2022
I was told a 1-2 hour wait time and ended up being there for 5 hours waiting on my vehicle. They told me the sound I was hearing was the dual clutch which I knew was incorrect as well. I had a part ordered for 5 hours waiting on my vehicle. They told me the sound I was hearing was the dual clutch which I knew was incorrect as well. I had a part ordered and never received a call that the part came in. More
by KKATERBUG040402
Employees Worked With
Not here
January 09, 2022
Service was to take 3 hours ended up taking 5 hours for an oil change and a fuse recall?? The place was a mess people everywhere and not enough help, no shuttle. Not satisfied at all. Thinking of switching an oil change and a fuse recall?? The place was a mess people everywhere and not enough help, no shuttle. Not satisfied at all. Thinking of switching to another dealership. More
by Nori
Employees Worked With
Harold De La Cruz
January 09, 2022
You have an appointment. You get there before your Express Oil Change appt. YET it is 4 hours for what would be 20" at Jiffy Lube.... Then they park it so it takes 3 people to get it out. Try findin Express Oil Change appt. YET it is 4 hours for what would be 20" at Jiffy Lube.... Then they park it so it takes 3 people to get it out. Try finding your 'Service Advisor', they disappear like fleeing felons. More
by Dr Branconi
Employees Worked With
Not sure that is the right service advisor, Harold De La Cruz
January 08, 2022
Very poor communication I had to go to the service center for updates on my vehicle. I had my car in a week before Thanksgiving and I didn't hear from the service department except one time then I had to go for updates on my vehicle. I had my car in a week before Thanksgiving and I didn't hear from the service department except one time then I had to go by the service department after Christmas to find out I needed a new engine and I went after the New Year and they finally gave me a quote by that time I had found another engine and another shop to put it in. They service and communication could have been much better to make for a better experience. When you tell me I need two fuel injectors and 1000 dollars later you say I need a engine. Not a good experience I can't recommend this service center at all More
by Freddywilliams
Employees Worked With
Harold De La Cruz
