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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,677 Reviews

6,677 Reviews of Brandon Hyundai - Service Center

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January 13, 2022

Very well organized and very professional. The video Inspection was very informative and the work force was very helpful and polite. More

by QUATTRUCCICB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Gomez
January 12, 2022

Jacob was a nice guy answered all my questions let me know about the time delay and everything. More

by janice.johnson05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
January 11, 2022

Harold was great at keeping me updated on the status of my vehicle. The Service Manager never returned my phone calls or Hyundai Corps. More

by JSCHMITT8020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
January 11, 2022

Excelente trabajo, muy atento el señor Abel, y sobre todo el trabajo de los mecanicos More

by Leyva_campos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abel Gomez
January 09, 2022

Every single employee was super kind and helpful! They finished my oil change super quick! ! I had absolutely no problems! More

by allyeckhardt12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roc Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold De La Cruz
January 09, 2022

Long lines of cars slow service no loaner cars For a Long lines of cars slow service no loaner cars For a simple diagnostics my car was tied up for six hours or so I rented a car so I didn’t have to More

by Gumbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Almeida
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jan 28, 2022 -

Brandon Hyundai responded

We apologize that your visit took longer than anticipated. We will look into how we can improve our service wait times. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 09, 2022

Like always… great experience, good customer services, easy without complications… thank you guys once again More

by ISASMDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
January 09, 2022

Service was to take 3 hours ended up taking 5 hours for an oil change and a fuse recall?? The place was a mess people everywhere and not enough help, no shuttle. Not satisfied at all. Thinking of switching More

by Nori
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Harold De La Cruz
Jan 28, 2022 -

Brandon Hyundai responded

We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 09, 2022

I was told a 1-2 hour wait time and ended up being there for 5 hours waiting on my vehicle. They told me the sound I was hearing was the dual clutch which I knew was incorrect as well. I had a part ordered More

by KKATERBUG040402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not here
Jan 28, 2022 -

Brandon Hyundai responded

We're very sorry for any frustration we've caused you. Thank you for bringing this to our attention. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 09, 2022

The service I received was excellent from Jacob. I will go back again. Keep up the good work guys! More

by artemioaguado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Vanmeter
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