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6,677 Reviews of Brandon Hyundai - Service Center
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Verified CustomerDecember 30, 2021
Worst service ever they scratched all my car and has to do the oil change twice because they didn’t tight the screw of the oil tank do the oil change twice because they didn’t tight the screw of the oil tank More
by Alegaranjo
Employees Worked With
December 30, 2021
I understand y'all were understaffed/ overbooked 2 days in a row, but I would expect a phone call in situations where I can't be seen in a timely manner or at all. I was there at my appt time, about 15 or in a row, but I would expect a phone call in situations where I can't be seen in a timely manner or at all. I was there at my appt time, about 15 or more cars back. By the time the person checking me in made it back to me he suggested I come back at 3 because it will only take them an hour to do the oil change. I returned the same day at 3, and was seen by someone else and told that my wait would be 2 hours or more. I was told to come back the next day at 3. I returned the next day as instructed, it took 36 minutes to get checked in (I sat in my car with the window down the whole time). I arrived at 2:52pm and was able to get in my car at 5:29, 2 1/2 hours for an oil change. Mind you, that was my 3rd trip in 2 days. I am not happy about having to wait this long for an oil change (all my oil changes at this facility have been excessively long in my opinion). I would not recommend the oil change service package to anyone I know. More
by MABE.THOMAS
Employees Worked With
Unknown
December 30, 2021
My service was very smooth and quick they never pushed any of up sale services, thanks any of up sale services, thanks More
by AKRMELGABRY86
December 30, 2021
I was there for five hr just for a oil change no car wash left my car dirty inside left my car dirty inside More
by ADDIEGR123
Employees Worked With
