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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,677 Reviews

6,677 Reviews of Brandon Hyundai - Service Center

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December 29, 2021

Had engine light warning cleared while doing a recall. Charged me 280 dollars and check engine light came on 1day later, I’ll go to someone else to fix More

by billybarger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 30, 2021 -

Brandon Hyundai responded

Billy, we apologize if we didn't meet all of your needs. Please send us an email if we can go over this issue with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 28, 2021

Joe and the team were great. Kept me updated and answered all my questions in a timely manner. More

by Haselhoff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Didio
December 28, 2021

I normally don't have much of an issue here besides an occasionally longer wait.. but recently I came in for an oil change, was told 1.5-2 hours. I go next door, get food, take my time, came back at the 2 More

by Anjiebean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mohammed Duhayat
Dec 30, 2021 -

Brandon Hyundai responded

We apologize that your service visit took longer than expected and also apologize that our communication wasn't as prompt as it should've been. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 25, 2021

My service writer. Joe was very intuitive and caring with the problem with my car and found the cause the other dealer couldn't More

by SUTAE229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
December 25, 2021

Customer service intake staff very professional and courteous. Vehicle mechanics efficient and timely in service. More

by DONALDBARKSDALE741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

They have been honest and do a very good job, although first impression when customers come in the office they don’t greet customers or let them know they will be helped when they are finished with what t More

by AMARIBIA717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
December 24, 2021

It was very crowded due to construction. The staff worked to make it as comfortable and convenient as possible. The service rep was very professional and courteous. More

by DVALENTI002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

I waited 3 hours for my car to be serviced for leaking transmission to be told that it was never checked due to low staff. After I received an email that the service was completed although I was asked to More

by laporsche.wesley86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew
Dec 30, 2021 -

Brandon Hyundai responded

Wesley, this is very upsetting to hear and we're sorry that your visit with us wasn't the best. We will look into this on our end and would always appreciate an email with any further information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 23, 2021

Fast, efficient, very courteous. Very knowledgeable, I love this service center because they are honest and have integrity More

by ANNAHOFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kegan Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roc Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Reid, Harold De La Cruz
December 22, 2021

Staff and mechanics were quick to service our car. Very professional in their work. We would recommend them to others. More

by EV372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roc Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, service writer
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