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6,677 Reviews of Brandon Hyundai - Service Center
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December 22, 2021
I am a Hyundai loyalty owner and this is my 6th or 7th Hyundai car purchase and by far, worst service experience. I waited 3.5 hours for an oil change and electronics update. There was never any service r Hyundai car purchase and by far, worst service experience. I waited 3.5 hours for an oil change and electronics update. There was never any service reminder email or phone call prior to my visit. When I arrived, there were probably already 10 cars waiting in line for service, which was a clear indication to me that they probably overbooked appointments at 8:00am. When I asked if car was finished, they said it was, but yet it took another 30 minutes to get it to me. I purchased my car at Brandon so I figured I'd get my service done there too, but after that experience, I'll be going elsewhere for regular vehicle service. More
by cjobremski
Verified CustomerEmployees Worked With
Don't know
December 21, 2021
Jacob was one of the most professional customer service reps I have ever met. I have met many in my 59yrs and 15 vehicles. He was customer friendly and very knowledgeable. He is the type of employee that reps I have ever met. I have met many in my 59yrs and 15 vehicles. He was customer friendly and very knowledgeable. He is the type of employee that makes you want to buy a vehicle from your dealership because we know we will be respected and issues addressed. The video of our car being worked on is an incredible upgrade to any vehicle servicing being done. Please share our gratitude for the great experience that Jacob facilitated on our visit More
by DAVENELSON1986
Employees Worked With
Jacob Vanmeter
December 19, 2021
Jacob was wonderful! He was able to squeeze me in and get the tires I needed. He went over and above to let me know what was happening. He is a keeper! the tires I needed. He went over and above to let me know what was happening. He is a keeper! More
by nataliesweet0116
Employees Worked With
Jacob
December 18, 2021
Jacob was awesome, very respectful and professional .The Jacob was awesome, very respectful and professional . The service was excellent and all the personal are very nice. Jacob was awesome, very respectful and professional . The service was excellent and all the personal are very nice. More
by PUERTASCHINA
December 17, 2021
Nice people but I'm a bit purturbed about the ongoing delay of getting my recall measure done. I'm concerned my car might break down in the middle of nowhere. delay of getting my recall measure done. I'm concerned my car might break down in the middle of nowhere. More
by tbrycet
Employees Worked With
