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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,674 Reviews

6,674 Reviews of Brandon Hyundai - Service Center

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December 12, 2021

After a bumpy start, I am satisfied with the results of the service. Future interactions are anticipated to be excellent More

by Fynyx@aol.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
December 12, 2021

Bad customer service no experience ,no return messages no answer phone calls horrible service all around More

by Edgardo torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo
Jan 28, 2022 -

Brandon Hyundai responded

Edgardo, we apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 12, 2021

Harold in the service department took great care of my car and made sure I was informed of progress every step of the way! More

by Sio29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
December 12, 2021

Although the deal-ship was under a major renovation I had two Cars serviced there and the associates still went above and beyond to provide excellent customer service on a timely basis. More

by DOLORES.M.WALKER.MARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Irizarry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

This is my first time being there in a long time. I usually go to another dealership closer to my home but they were not able to schedule an appointment. The Brandon dealership was able to accommodate More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Venters, Jacob Vanmeter
December 11, 2021

I have not had a bad experience yet with Brandon Hyundai’s service center. There is nothing that makes it overall outstanding but they are courteous and not pushy. Wait times could always be better More

by Hyundai James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

We have yet to receive the key that we paid for over three weeks ago More

by WINONACHISHOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tori Krupiak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roc Battle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Brandon Hyundai responded

Winona, we apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 10, 2021

A service provider took care of me almost immediate after arriving to the dealership.. The staff was also friendly and courteous. More

by Isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Gomez
December 10, 2021

Terrible customer service. Take 4 pm appointments only to say no time to fix. Told me they had a part that they never had and never called back. No one answers phone More

by usf1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Jan 28, 2022 -

Brandon Hyundai responded

We apologize if this has been your experience with us. Please send us an email if we can address this concern with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 10, 2021

Very friendly and informative. I did not have to wait long and the waiting area was clean More

by Gayle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Danny
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