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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,679 Reviews

6,679 Reviews of Brandon Hyundai - Service Center

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November 28, 2021

First impression was with Mario customer service person was very professional and courteous to making sure he did what I want and not take excessive amount of time and video ( Anthony) play was clear and r More

by Ms D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

With the construction service is not good. Everything takes forever to get completed. I’f you go for service bring your lunch More

by jwaters21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abel gomez
Nov 30, 2021 -

Brandon Hyundai responded

We're sorry that your visit took longer than expected. We will work towards improving our service wait time. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

jwaters21 responded

My service took longer than expected because the service tech told me a time that was not even close to the actual time it took. When the tech says it will take one hour and it actually takes almost three and no one provides an update that is poor service.

November 27, 2021

Great service. Friendly staff that were able to work with my schedule and very informative when asking questions. Would definitely use this location again in the future. More

by annacarrena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
November 26, 2021

Efficient, easy, quality work. I like how the service employees can send an video of the work that was done. More

by JASEGUIN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

They where very good. Found the problem and fixed it fast. Would use them again. More

by tabbyj0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
November 25, 2021

The warranty service was outstanding and Harold, the Service Rep, was very thorough concerning our vehicle. Harold also provided us with an update on the scheduled service and an update a service recall More

by HVCHIPCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
November 25, 2021

Everyone there we so very helpful and knowledgeable. They helped me right away, no wait time. Of all the places I've been this was the best More

by TESSA_JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold De La Cruz
November 25, 2021

The man that took care of me was WONDERFUL!!! Very professional and gave me an accurate time that my car would be ready. Great service! More

by kristinamercurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Mechanics missed my tire having a nail in it, the sales person was the person who found it after double checking because they said nothing was wrong but there was. It took almost 3 hours for an oil change More

by IZABELLACUMMINGS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Harold De La Cruz
Nov 30, 2021 -

Brandon Hyundai responded

Izabella, we apologize if this was your experience with us. We will find out more on our end from our service team and would always welcome an email from you with any other details you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 25, 2021

HArold my service tech went above and beyond to assist me. Very professional in his business. Thank you Harold Del a Cruz More

by BARWICKBLONDIE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
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