Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
6,679 Reviews of Brandon Hyundai - Service Center
Sort by
Verified Customer
November 24, 2021
The wait time is horrible even with an appointment. Brandon. Hyundai needs to do something about the time it takes to get your. Vehicle looked at Brandon. Hyundai needs to do something about the time it takes to get your. Vehicle looked at More
by FRAMPERFAUD2
Employees Worked With
Can’t remember his name
November 24, 2021
The 1st oil change was done at this service center on our 2020 Santa Fe. About a month later the car expelled ALL the oil out on my garage floor. The oil filter gasket failed, probably due to overtightened o 2020 Santa Fe. About a month later the car expelled ALL the oil out on my garage floor. The oil filter gasket failed, probably due to overtightened oil filter at prior service. No compensation was offered to clean the gallon or so of oil that spilled on our garage floor. The dealership tow service transported the car Sunday and left it unlocked in the parking lot with the keys in it. I left Four (4) voice messages for the service center on Monday. After nobody returned my call, I decided to go there in person. Upon arriving the service advisor didn't know that they received our car. We had to go find it where it was left overnight in there parking lot. The tow driver failed to use the key drop box. The service manager never returned any of my calls. Disappointed in the entire experience. More
by SCALLYM92
Employees Worked With
Joe
November 24, 2021
They were short staffed due to holiday and some things were missed but when I came back the manager fixed everything. Thank you, Mark Weber! were missed but when I came back the manager fixed everything. Thank you, Mark Weber! More
by Rita
Employees Worked With
Angel Santiago, Marcelo Lamour, Mark Weber
November 24, 2021
Very professional in everything they do. When I arrived with my car the porter, Marcus came up to me and treated me with respect and let Joe know that I was there and he also was kind and very respectful. with my car the porter, Marcus came up to me and treated me with respect and let Joe know that I was there and he also was kind and very respectful. Mario was kind and generous, sent me a video explaining every detail that he worked on my car. Thank you all for being professional in your job. More
by TRILIMOTA
Employees Worked With
Other Employees :
Porter, Marcus and Advisor Joe they deserve 5 star ??
November 23, 2021
Prices to high. You were going to charge me $1200 to repair a gasket and a pressure sensor. After I looked them up I got OEM parts and did the job myself for $150 and dinner. repair a gasket and a pressure sensor. After I looked them up I got OEM parts and did the job myself for $150 and dinner. More
by mark_r_winer
Employees Worked With
Harold De La Cruz
November 23, 2021
Waste of time coming here. Video discusses service that needs to be performed but no option to have it done at the time I am there and no price for this work given until you are leaving. Not likely I will needs to be performed but no option to have it done at the time I am there and no price for this work given until you are leaving. Not likely I will return More
by iklein17
Employees Worked With
Harold De La Cruz
