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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,679 Reviews

6,679 Reviews of Brandon Hyundai - Service Center

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November 23, 2021

Very courteous, speedy in doing work. Jacob was very Very courteous, speedy in doing work. Jacob was very nice and through in what he was saying More

by Gamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Vanmeter
November 23, 2021

Able was very nice and explained everything that was needed! He called when he said he would! Thank you More

by belen.adjusting
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Able
November 23, 2021

Not only AJ is an exceptional service advisor, but he went the extra mile to help resolve my problem in no time that I had with my car. Thanks again AJ. You are awesome. More

by HP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wilson
November 22, 2021

Service center seems under staffed and repair was delayed multiple times. Car was returned with tank on empty and with a dead battery. More

by DAWN139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe and Delbert
Nov 30, 2021 -

Brandon Hyundai responded

This is upsetting to hear and we would like to learn more about your visit. Please send us an email with further information so that we can look into this issue immediately. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 22, 2021

This dealership including the manager Jacin is useless. Five service visits to fix my brakes and they left my floor mats covered in mud, did not return my wheel lock key, and they are very unprofessional. More

by blanket124
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jacin Hogeland, Mark Weber
Nov 30, 2021 -

Brandon Hyundai responded

We apologize if we've disappointed you and we promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 22, 2021

My technician Abel Gomez was exceptional!! He worked with me. He deserves the 5-star rating. He even brought my car to me because he noticed I was having a little trouble walking. More

by WJAMES7846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Gomez
November 22, 2021

The maintenance persons was very helpful and nice. I remembered one of the worker offered to bring my car to me because it was raining. Thank you Brandon Hyundai for hiring great and nice people. More

by dmagwood50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
November 21, 2021

Mr. Santiago was knowledgeable, courteous and very helpful. The office staff needs to be more organized. More

by jrr952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Santiago
November 21, 2021

Need new tie dye to nail on sidewall. Service department give me up when other Hyundai dealers in the area wouldn’t fit me into their precious schedules. Thanks Brandon Hyundai. Let’s Go Brandon! More

by NYGJDJ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
November 21, 2021

I have two Sante Fe`s, a 2013 and a 2016. I have used Brandon Hyundai to service both vehicles since I purchased them at this location. Harold De La Cruz (and Faten Dik) have most recently, been my serv More

by SGROCOLRET
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
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