Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
6,679 Reviews of Brandon Hyundai - Service Center
Sort by
November 21, 2021
My 'forward collision assistance' light and several others came on for no good reason. Made appt, When I arrived I was told it would be at least 2 hours. Why the appt? After 2 1/2 hours I was told I ne others came on for no good reason. Made appt, When I arrived I was told it would be at least 2 hours. Why the appt? After 2 1/2 hours I was told I needed a part and that it would be 3 days to get it and I should have someone come get me. No loaners and too far for the courtesy van. After a very short conversation with the service manager they called the van driver and I waited another 45 minutes to be picked up and given a ride home. An hour after I finally got home, I got an email telling me that I missed my appointment and asking if I wanted to reschedule. WHAT??? I was told my problem was common. Why no parts in stock for common problems? Driver side floor mat, pedals, and door frame step in was left a mess, muddy,dusty, dirty. Worst run service department that I have ever experienced. More
by RODNEYDAVIS1948
Verified CustomerEmployees Worked With
November 21, 2021
Angel Santiago was really professional and helpful when Angel Santiago was really professional and helpful when it came to helping me resolve my problem that I had with my car. Angel Santiago was really professional and helpful when it came to helping me resolve my problem that I had with my car. More
by gmisztal
Employees Worked With
Angel Santiago
November 21, 2021
Had to wait 20 min to be seen them had to wait another 3 hour for service this is with a 9:30 appointment hour for service this is with a 9:30 appointment More
by Hendrix
November 20, 2021
Nearly 3 hours to patch a tire WITH an appointment at 8:40am. Took an hour and a half to tell me I needed a patch…I knew that already. Knew the tire was leaking air. Takes 20-30m to patch a tire with vul 8:40am. Took an hour and a half to tell me I needed a patch…I knew that already. Knew the tire was leaking air. Takes 20-30m to patch a tire with vulcanization. Not sure why I sat there so long. More
by Cyclingnavy9311
Employees Worked With
Harold De La Cruz
November 20, 2021
Had a reservation and got right in. Only complaint, we were told one hour to service. But it was two hours. Wish someone would have given us an update. were told one hour to service. But it was two hours. Wish someone would have given us an update. More
by RDBOB
Employees Worked With
Jacin in service dept
November 20, 2021
You wanted to charge me 482.00$ to fix the light. The part cost 50.00$ and I installed it in 30 min and I have never put one in before. So you are a huge Rrip off. Iij cant believe you guys would try to part cost 50.00$ and I installed it in 30 min and I have never put one in before. So you are a huge Rrip off. Iij cant believe you guys would try to scam people out of their hard earned money. Oh, and please feel free to contact me for further information More
by amaya12904
Employees Worked With
Other Employees :
All of them, because they know your ripping off consumers, Garrett Reid, Harold De La Cruz
November 20, 2021
Courtesy and a well run service department. A nice area for patrons to wait until done. for patrons to wait until done. More
by CBKUTT
