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6,679 Reviews of Brandon Hyundai - Service Center
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Verified Customer
November 17, 2021
The Service Department was very professional and friendly. I would highly recommend them to my friends and frienda. - Rosa Sparks, Able and Joe. Ebb Williams gave me a ride home and picked me friendly. I would highly recommend them to my friends and frienda. - Rosa Sparks, Able and Joe. Ebb Williams gave me a ride home and picked me back up once my car was finished. He was very friendly and polite. More
by DOTTIESUESUE
November 17, 2021
I bring my car to this dealership because they perform great work and the customer service is always superb. They were super busy when I arrived, but I was still greeted by 3 different gentlemen who ackno great work and the customer service is always superb. They were super busy when I arrived, but I was still greeted by 3 different gentlemen who acknowledged me and made sure I was being helped. Abel worked with me directly and he was extremely polite from start to finish. He kept me informed the whole time I was there, explained all recommendations the tech was making, and made sure I understood any work being completed. More
by Jelete
Employees Worked With
Abel Gomez
November 16, 2021
They worked and prepared what I needed with great accuracy. Adjusted my time when I had to rearrange my timing because it couldn’t be done in the timely manner I needed. accuracy. Adjusted my time when I had to rearrange my timing because it couldn’t be done in the timely manner I needed. More
by STEPHANIEBERNALDO
Employees Worked With
November 16, 2021
I asked for my front tire on a 2022 Kona that has gone down to less that 20psi 4 times in less than 2000 total miles on the car to be checked for leakes and if nothing was found I wanted the tire to be di down to less that 20psi 4 times in less than 2000 total miles on the car to be checked for leakes and if nothing was found I wanted the tire to be dismounted and rebeaded to ensure a good seal was made and the shop refused to do it. The other three tires have no issues, but the maintenance shop said that the temperature change was effecting only that tire…I’m not an idiot. More
by Nitto451
Employees Worked With
Evilio Gonzales
November 16, 2021
When bringing in our vehicle at the agreed upon appointment time no one said a word as we walked into the service side of the dealership. There were at least 4 employees who just looked up and didn appointment time no one said a word as we walked into the service side of the dealership. There were at least 4 employees who just looked up and didn’t say a word, no other customers. We then had to initiate the conversation and let them know we were dropping our vehicle organs only then did employees reluctantly helped. When we were finally told the the cost of repairs we declined. When we went to pick up the car we noticed that the car smelled like cigarette smoke- we don’t smoke and when we mentioned that to the employee we were paying for the diagnostic check they said they could clean it if we wanted. Not sure why you would allow employees to smoke while working on people’s vehicles but it’s not my business. Our experience confirmed that we will NEVER take our business back to your store and honestly it’s convinced us that we never want to purchase Hyundai vehicles again. I am active duty military and I believe this all took place on Veterans Day, not that it matters but your organization might want to do a better job at the way they treat customers. More
by nickclendenen
Employees Worked With
Other Employees :
Jasmine Wiley, Garrett Reid
