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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,679 Reviews
Call Service Center (813) 548-6161

6,679 Reviews of Brandon Hyundai - Service Center

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November 16, 2021

Mario was a great advisor and I’m very thankful for his help with everything More

by Chriswillson0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2021

Poor communication and very poor timing, had my car for over 7 weeks before the job was finished More

by pinch024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony drake
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Nov 30, 2021 -

Brandon Hyundai responded

We're very sorry that our communication wasn't up to our own high standards. Please send us an email if you have any remaining concerns we can address and we promise to respond as soon as possible. We see that we received high marks for both quality of work and friendliness -- thank you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 15, 2021

Service was not as good had problems with adviser when it came down to the payment More

by Hendrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ebb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Brandon Hyundai responded

We apologize if we've disappointed you. If you'd like to share any other details about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 15, 2021

No sense of time or urgency. Went for the same service twice.. 10 plus hrs invested, no solution. Worst place I've ever visited for service.. More

by roberta4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delbert
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Nov 30, 2021 -

Brandon Hyundai responded

Roberta, we can understand your frustration and apologize that your visit with us wasn't the best. Please send us an email if there's anything more you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 15, 2021

Took care of my problem without an appointment in a minimum amount of time in a professional manner. More

by okane296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
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November 15, 2021

Joe saved us a 2 day layover.Thanks Mr. New York!! You have a great TV. Go Noles More

by larsbjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
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November 15, 2021

Brandon Hyundai is a very professional company and I enjoy taking my car there to be serviced. More

by G&PS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
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November 14, 2021

Brandon Hyundai kept my car on a recall issue. After 3 weeks they called to inform me they did not have a technician on staff who could work on my car and had to send it to another dealership! More

by Kobi80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
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Nov 30, 2021 -

Brandon Hyundai responded

We're sorry for any frustration we've caused you. We appreciate your feedback and will share it with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 14, 2021

Very courteous, did not have a long wait, overall a good experience very satisfied with outcome. More

by maxer211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Gomez
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November 14, 2021

The agent in the service department was very helpful and knowledgeable. He kept me informed of my car’s status via text messages. He welcoming and had great enthusiasm about his job. More

by stanjuan.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Didio
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