Brandon Hyundai - Service Center

Service department was a huge disappointment. Extremely long wait and no return phone call after leaving a message with receptionist long wait and no return phone call after leaving a message with receptionist More

I had an appt at 11:20 this morning I was going to wait but had my husband come get me. After 5 Harold let me know they hadn’t even gotten to my car and they “would know better tomorrow” the car only has 6 but had my husband come get me. After 5 Harold let me know they hadn’t even gotten to my car and they “would know better tomorrow” the car only has 6500 miles on it - there shouldn’t be all these issues. More

The place looks like a bomb was set off in it. The office / location does not covey professionalism. The staff was nice but not very professional. / location does not covey professionalism. The staff was nice but not very professional. More

I came in for an oil change and alignment for my 2015 hyundai genesis coupe. Service took about 2 hours. I was told the alignment was "fine, little bit of wear nothing needing attention". approximately o hyundai genesis coupe. Service took about 2 hours. I was told the alignment was "fine, little bit of wear nothing needing attention". approximately one week later my tpms light came on. Apon first inspection I couldn't find any punctures. I pulled the wheel off and the inner tire tread was completely worn indicating improper alignment that should have been fixed More

When I made the appointment I had all intentions on waiting with my car. They neglected to tell me that my car would be shuttled off property. I got a 1 way shuttle from Brandon to Tampa and my car was waiting with my car. They neglected to tell me that my car would be shuttled off property. I got a 1 way shuttle from Brandon to Tampa and my car was ready 2 hours later. Then when they called to say my car was ready there were surprise charges that I wasnt talked about or approved. When I questioned it they removed it. More

My experience at this dearship was awful. I was originally told I would get a new engine. Get a call on the 9th of November that my car is ready to be picked up. When I get to the dealership the se originally told I would get a new engine. Get a call on the 9th of November that my car is ready to be picked up. When I get to the dealership the service was not done on my car and was worse off then when I dropped it off. The engine was never fixed. I had to come out of pocket $888.00 and I still don't have my car. Why was I told to come get the car when it obviously wasnt ready; they knew this. Meanwhile, I'm paying money that I don't have to pay for rental cars because there are no loaner. I am not pleased at all!! I will never purchase another vehicle with hyundai. More