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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,677 Reviews

6,677 Reviews of Brandon Hyundai - Service Center

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July 25, 2021

I got appt online day before and got fist time at 7:00 am and person checked me in and my oil change and tire change was done with 1.5 hours. I was charges as stated More

by cburnshome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

The oil change took 6 hours when we said we needed it soon, it took multiple attempts to get ahold of someone when I called to check on the status, AND they didn’t even vacuum or wash my car like I asked More

by AMBERLYNNG003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor not listed
July 24, 2021

The video of service was subpar. I like the idea, but very basic. Havent had any issues,so I guess it was a good service, can't tell by the video. More

by jnc1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name
July 24, 2021

When I take my car for service to the Hyundai Company, I always receive excellent service from Mr. Harold De La Cruz. Thanks, Idalia Mendoza More

by IDALIAMENDOZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
July 24, 2021

Everyone in service is rude and Inconsiderate appointment times are not followed you have to wait 3 hours for a simple oil change the guy in video said he topped off all the fluids but when I checked they we More

by TMDIAZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
July 23, 2021

seem to take to much time for a scheduled recall fix first thing in am. I scheduled this maint recall for opening time, one of the recalls was nothing more then a decal change. Harold was very attentiv More

by REESTHE2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
July 23, 2021

To schedula appointment has to wait more then 1 month and never call me again has fo call the manager by my self to make my appionment really poor service and the people on service deparment bring the most t More

by JERL.1894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe didio
July 22, 2021

Brian got me in for service and got me out earlier than expected. They even washed my car! Very efficient process and put through. I’ll be back. More

by KRISTENLEWIS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guber, Harold De La Cruz
July 21, 2021

Took them five hours to do an oil change/tire rotation with scheduled appointment. Might as well not have free maintenance if it takes them that long. More

by manu255fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold De La Cruz
July 21, 2021

I had an appointment 8:30. Oil change rotate tires alinement Told it would be ready by 11:00 I waited. Car was not ready till 1:30!! More

by LWHARRIS1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Harold De La Cruz
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