Brandon Hyundai - Service Center

Delbert was friendly and very helpful. He assisted with notifying me of the issue with my vehicle and updated me several times until service was completed. notifying me of the issue with my vehicle and updated me several times until service was completed. More

The service was excellent the car is back on track and the interval is 100 percent set the customer service was excellent and thank you all for great car care for my vehicle. the interval is 100 percent set the customer service was excellent and thank you all for great car care for my vehicle. More

We experienced unacceptable customer service. We brought our car in for an oil change and air condition issues. Now our car is smoking with a major oil leak. We reached out to Jason, the Service Manager and our car in for an oil change and air condition issues. Now our car is smoking with a major oil leak. We reached out to Jason, the Service Manager and he has yet to follow up with us after 5 days. We have lost all faith in this dealership. More

Upon arrival for my scheduled appointment, I was quickly greeted. I was given an overview of how long it may take, where the customer lounge was and made to feel welcomed. Great job to service department. greeted. I was given an overview of how long it may take, where the customer lounge was and made to feel welcomed. Great job to service department. More

I had my car towed and spent over $244 to get to the dealership. I spoke with Harold in services on 5/27 and they need paperwork signed with my engine being out and haven't heard any status on when to p dealership. I spoke with Harold in services on 5/27 and they need paperwork signed with my engine being out and haven't heard any status on when to pick up the vehicle I was told that someone will call me back. Today is 5/28 and was told the same thing that someone will call me back because no one is available to come to the phone. I shouldn't be the one contacting the service department about my car this is ridiculous! More

As always, Harold took care of me right away. Had me in and out in less than an hours. Great service and friendly atmosphere again. and out in less than an hours. Great service and friendly atmosphere again. More

Told my service would be an hour and a half. Waited in the customer lounge for almost two hours and had to get up myself and find out the status of my car. When I was about to get my car, the service advi the customer lounge for almost two hours and had to get up myself and find out the status of my car. When I was about to get my car, the service advisor told me they were running it through the car wash. Since I just had the car detailed the day before, I didn’t want it washed. The car came back wet and covered in water spots. When I brought this to the dealers attention, they took me back to detail to have them address this. The guy in detail just nodded his head and said he’d get it, just to go and sit on his butt by another car. Additionally, I noticed another young man in detail eating his lunch with the microwave meal on someone’s car. So, rather than stand out in the heat to wait on something that I should not have even had to wait for, I went to the service desk and made my frustration known before I left with my spotted car. More

ISG & FCA Systems inop. Said it would take 3-4 hour with oil change. 7 hours later oil was changed but ISG & FCA Systems still not working. Told to bring it back some time and leave it. Oil change took 15-2 oil change. 7 hours later oil was changed but ISG & FCA Systems still not working. Told to bring it back some time and leave it. Oil change took 15-20 minutes max. Seems like there was something they could have told me after another 6 1/2 hours - but nothing from the techs. Someone could have come out and talked to me. The Service Advisor (Faten) was fine but she can't help me if the techs don't help her. Truly disappointed with the lack of communication from the shop. More

I was only there for an oil change and tire rotation and this was my first visit. Everything seemed to go very well although it took a little longer than I would have liked but not that long. Staff was ve this was my first visit. Everything seemed to go very well although it took a little longer than I would have liked but not that long. Staff was very friendly and helpful and the service waiting room was good. One of the main items for me was that I drive with my headlights on and always ask to have them left on which they did, the first dealership that has done that More

Both Mario and the service tech did a great job . The AC problem was identified and repaired Expertly . Our ‘08 Tucson cools perfectly again thanks problem was identified and repaired Expertly . Our ‘08 Tucson cools perfectly again thanks More