6,678 Reviews of Brandon Hyundai - Service Center
Harold and the entire Service team were exceptional. I would recommend him and this dealership for any future needs for myself, friends or family. Their passion for their work is in the details of their c would recommend him and this dealership for any future needs for myself, friends or family. Their passion for their work is in the details of their customer service. More
My service advisor, Faten, was excellent. She was precise, efficient and charming. I appreciate her recommendations and will be back to your dealership as a direct result of the way she handled my si precise, efficient and charming. I appreciate her recommendations and will be back to your dealership as a direct result of the way she handled my situation. More
I was discouraged at first when I pulled out as there was no information stating to sit in your car a d wait for someone to come out. As I patiently waited in my car Harold came out asked how my day was goin no information stating to sit in your car a d wait for someone to come out. As I patiently waited in my car Harold came out asked how my day was going and how can he help. I came for an oil change and asked Harold if he could look at my tires as I felt I may need new ones. Harold was super easy to work with and honest . I was able to drop my car off get two new tires and an oil change in under three hours. More
This dealership is really disappointing. I was turned away from the appointment I originally made because they accepted too many walk-ins. After rescheduling I was told that everything the vehicle needed away from the appointment I originally made because they accepted too many walk-ins. After rescheduling I was told that everything the vehicle needed should be under warranty but that I would receive a phone call before they did anything. I never received a phone call only a notification that my car was ready to be picked up with unexpected charges once I got there. Very unprofessional dealership. More
Made 7 am appointment for a recall received a text after 8 saying to many cars before mine. And my car will be ready in a week. I made my appointment in the service department in person. For the very first 8 saying to many cars before mine. And my car will be ready in a week. I made my appointment in the service department in person. For the very first appointment of the day so how can there be more vehicles ahead of mine? Why make an appointment at all. After I said I’ll be there to get my car I can’t leave it for a week. They didn’t even try to reschedule it. Poor customer service. More
It took incredibly long to service my car, and by the end, they could not even figure out what had happened. I had to shell up over $400 for a battery replacement in hopes that the problem would be fixed end, they could not even figure out what had happened. I had to shell up over $400 for a battery replacement in hopes that the problem would be fixed. Disappointing. More
The personnel are very nice here. The check in process and the checkout process are inconvenient, arduous and confusing. I never know what to do when I get there and it’s so confusing. and the checkout process are inconvenient, arduous and confusing. I never know what to do when I get there and it’s so confusing. More
Highly recommend this dealership, but moreover we recommend one of its team members. Kyle Lancaster of this particular dealership took excellent care when it came to my vehicle. He broke everything d recommend one of its team members. Kyle Lancaster of this particular dealership took excellent care when it came to my vehicle. He broke everything down, gave great customer service and remained in constant contact every step of the way down to the last second. Whatever praise or accolades this young man can receive within this company he is truly deserving of it from this experience alone. More
Awesome service station. Good mechanics.Got to the Awesome service station. Good mechanics. Got to the problem very effectively and solved it. The service Advisor "Faten Dik" is really good, helpful, Awesome service station. Good mechanics. Got to the problem very effectively and solved it. The service Advisor "Faten Dik" is really good, helpful, and understanding. Explained the service required, was very receptive over the phone and in person. Thank you. More