Brandon Hyundai - Service Center

Joseph greeted me with a warm smile and treated me with respect. I am new to the area and appreciate being treated as a regular customer respect. I am new to the area and appreciate being treated as a regular customer More

I had a scheduled appointment for an oil change & added a tire rotation. Took over 2 hours for this to be done. Won't return. tire rotation. Took over 2 hours for this to be done. Won't return. More

They did the work fast and got me out of there as soon as possible. Harold explained everything that needed to be done and made it happen. possible. Harold explained everything that needed to be done and made it happen. More

I had a 9 am appointment —- after sitting there for 2 hours, I went inside to see how much longer — and my car was DONE!!!! WHY wasn’t I sent a text to come inside ?? I never received a video from t hours, I went inside to see how much longer — and my car was DONE!!!! WHY wasn’t I sent a text to come inside ?? I never received a video from the service tech until the afternoon when I arrived back home!!! So ... WHY make an appointment when everything is SO BOOKED???!!! I will not be going on Saturday’s again More

The service department is poorly organized and run. To see how a service department should be run, go to the Honda or Toyota service departments in Brandon. see how a service department should be run, go to the Honda or Toyota service departments in Brandon. More

Kyle in service is awesome, this is my second time with him and he is always attentive and knowledgeable. Keeps you up to date on your car service, and gets things done, even 7 minutes before his shift end him and he is always attentive and knowledgeable. Keeps you up to date on your car service, and gets things done, even 7 minutes before his shift ends (sorry!). Thank you for all your help! More

I was very pleased with the pickup and drop off service I received from Brandon Hyundai dealership oil and filter change. I am in remission from breast cancer and I am extremely appreciative of you all. Th received from Brandon Hyundai dealership oil and filter change. I am in remission from breast cancer and I am extremely appreciative of you all. Thank you More

Was told I would have to wait 5 hours for my oil change and to fix the blind spot detection system (with scheduled appointment). After 3.5 hours of waiting I was told my car would have to remain at the dea and to fix the blind spot detection system (with scheduled appointment). After 3.5 hours of waiting I was told my car would have to remain at the dealership overnight so they could take off the bumpers and diagnose the issue. Upon inquiring what was actually done in the 3.5 hours I sat there, they attempted to explain that they had to "scan for codes"...for 3.5 hours? No offer for a loaner car or anything. Meanwhile, called Lakeland Hyundai and they got my car in immediately and provided me with a loaner car until they can fix the issue. There was no option for 0 stars so I dedicate my 1 star to Gary, who scheduled my appointment - he was very nice. More

Service was quick and I was not waiting for a long time. 4 stars because the online appointment system did not work, as it reminded me that I was late when I was already gone. 4 stars because the online appointment system did not work, as it reminded me that I was late when I was already gone. More

The best Hyundai service ever. I called Tori and Jacin for repairs to my transmission for my Hyundai Tucson. Which was stalling and moving very slow. Jacin & Tori jumped right on it and fixed it very goo for repairs to my transmission for my Hyundai Tucson. Which was stalling and moving very slow. Jacin & Tori jumped right on it and fixed it very good.no more stalling thank God. Team work is Dreame work. Thank u Tori and Jacin More