Brandon Hyundai - Service Center

The entire dealership is tired, old, dirty, and out of date. The staff is great and doing the best with what they have. The facility is crowded and too small for the amount of customer traffic. Waited for date. The staff is great and doing the best with what they have. The facility is crowded and too small for the amount of customer traffic. Waited for 2 1/2 hours for an oil change and tire rotation. Totally ridiculous. Facility needs a dedicated oil change and quick service area. Bought my car from Brandon Hyundai, will likely go to another dealer for my next one. The whole facility cramped with cars in the streets parked ever which a way. More

Harold in Service always provides the best service. What I don’t like is the quality of the seat in my vehicle because it keeps breaking and now I am responsible to pay for it when I have full warranty stil I don’t like is the quality of the seat in my vehicle because it keeps breaking and now I am responsible to pay for it when I have full warranty still on my vehicle. Something is wrong!! More

Everything went well and I was very pleased with this new tool they have that they send you a video to watch how they are working on your car while you waiting. Harold is always very attentive and his custom tool they have that they send you a video to watch how they are working on your car while you waiting. Harold is always very attentive and his customer service is great. More

While the service was fine, the mask culture left me feeling very uncomfortable. Several times I saw both guests and employees maskless in public areas, and very frequently saw employees with their nose feeling very uncomfortable. Several times I saw both guests and employees maskless in public areas, and very frequently saw employees with their nose uncovered, including when talking to me at the service desk. And if that wasn't bad enough, I attempted to use at least three hand sanitizer stations, all of which are empty. I do not feel this dealership is adequately taking measures to protect the health of its employees or its customers during this pandemic, and will be avoiding this dealership in the future until the pandemic starts to subside. More

I been a customer at this Hyundai locations for years now. And they have always offer me an outstanding service. I went there recently and love the new video when doing vehicle inspection. Thank you for now. And they have always offer me an outstanding service. I went there recently and love the new video when doing vehicle inspection. Thank you for your excellent service!! More

Harold was great during our recent appointments to repair our car. He provided an estimate for repairs, updated the estimate when missing, critical, parts were discover missing from the list and completed th our car. He provided an estimate for repairs, updated the estimate when missing, critical, parts were discover missing from the list and completed the repairs in the original time frame. Harold provided excellent customer service. Thank you! More

Mike is a valuable asset to your team!! He is extraordinarily punctual and knowledgeable. I always have the best customer service experience with his help. extraordinarily punctual and knowledgeable. I always have the best customer service experience with his help. More

Overall I'm pleased with the service I recvd. I'll keep coming back to this location. The service staff is very friendly and organized coming back to this location. The service staff is very friendly and organized More

Thank you good service deparment and Leslie was very helpfull. The service was quick and give me the list of recomendation. Services to do in the future. helpfull. The service was quick and give me the list of recomendation. Services to do in the future. More

I came in at the last minute due to my car battery and they helped me out with the quickness. The wait was not long they helped me out with the quickness. The wait was not long More