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Brandon Hyundai - Service Center

Tampa, FL

4.2
6,674 Reviews

6,674 Reviews of Brandon Hyundai - Service Center

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September 28, 2020

We recently had Brandon Hundai replace the engine in our 2016 Elantra that got water damage from the high water on the roads. We had to go through insurance to get it replaced and the team at Brandon Hundai More

by Richonthego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold De La Cruz
September 27, 2020

Excellent service and very friendly , Mario otero is the best customer service person, very cool person, I’m really happy to your Brandon Hyundai place service More

by sammathewissac
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Although I had a 7:50 am appointment, it took 3 hours and 20 minutes to have a new tire put on. I waited an hour and a half before anyone even consulted me. The next day I received several emails from Bran More

by jmagalski
Recommend Dealer
No
Employees Worked With
Kyle Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

My problem was not resolved. Service advisor was condescending and rude. I do not think he would have treated a male customer in that manner. More

by JANALGROOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun, mechanic, was very kind and helpful, hence the overall two stars. , Harold De La Cruz
September 25, 2020

Amazing Service Department! You can easily tell they work as a team to resolve the issue and ensure the customer is totally satisfied. Communication between the Brandon team and the customer couldn't b More

by Toisich
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Very friendly and prompt when given a time frame needed. Very easy to schedule service visits and reminders are helpful. Prices are reasonable and fair for oil change More

by SUSANEVERETT60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lancaster
September 25, 2020

Just in for 1st oil change. Went with full synthetic. Complementary, just paid difference between regular and synthetic oil. Clean waiting room. First service visit. More

by rsylvestre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Made an appointment for an oil change and question as to why my trunk does not open when I walk close-by with key fob in my pocket. Quick oil change, but will have to return when I have more time to find tr More

by PMSEPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor FATAN - Excellent!!
September 25, 2020

Went in to have brakes checked at 60k miles. Oddly, they told me they didn’t have to be replaced yet!! I’ll go back when they do!! More

by RAYVANDOORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager - service
September 24, 2020

Service deserves huge accolades! They kept me in the loop on what was going on with my car. Definitely love the service. You guys rock More

by DEBOTRONIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold De La Cruz
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