Brandon Hyundai - Service Center

Honest, diligent, urgent, professional.All 4 words are Honest, diligent, urgent, professional. All 4 words are so hard to find in a dealership or mechanic. Yet I found all 4 at the same time with Brando Honest, diligent, urgent, professional. All 4 words are so hard to find in a dealership or mechanic. Yet I found all 4 at the same time with Brandon Hyundai. From start to finish they were incredible. And my situation was not easy to deal with. Faten was so understanding and such a great communicator, I was stunned that a dealership could be run so well. Management down to the front line - everyone obviously is a part of a fantastic organization and all other auto mechanics or dealers should take note. More

Service Tori in service is great always let me know whats going on with my vehicle. Also is able to get service performed with short notice on my part. Tori in service is great always let me know whats going on with my vehicle. Also is able to get service performed with short notice on my part. More

It’s not just them but any person who repairs cars really needs to stop trying to pull one over on females! They tried to tell me I needed a whole new hub when all I needed was the sensor replaced! Saved mys needs to stop trying to pull one over on females! They tried to tell me I needed a whole new hub when all I needed was the sensor replaced! Saved myself over 400 dollars and they did not even offer the sensor as a fix until I told them I was going to take it somewhere else because I knew I didn’t need the whole hub replaced! I will not be bringing my car back there. Harold was nice over the phone and I know he wasn’t the one who said what needed to be fixed he was just the messenger but I just wish they would stop assuming they could over charge someone (usually females) for something we didn’t need! More

I was very pleased with the staff and the service. My wife and I love our new Hyundai Santa Fe. I have always been very happy with the courteous staff and professional service from Brandon Hyundai. I My wife and I love our new Hyundai Santa Fe. I have always been very happy with the courteous staff and professional service from Brandon Hyundai. I would recommend them to my family and friends. More

Aloha Mahalo to Service managements, staffs, that made my life easier and took care of all situations. Overall happy with the courteous staff and profession Mahalo to Service managements, staffs, that made my life easier and took care of all situations. Overall happy with the courteous staff and professional service. More

Very good and attentive service. Jonathan made good recommendations of service for my car. He kept me informed as to the status of the work being done and how long I could expect it to take. recommendations of service for my car. He kept me informed as to the status of the work being done and how long I could expect it to take. More

Car serviced Great experience, I liked how the service rep spoke with me after they looked into my car and told me what they found. We were able to discuss about t Great experience, I liked how the service rep spoke with me after they looked into my car and told me what they found. We were able to discuss about the issue. More

The Team Was Great/Mgmt...Eh The team was very attentive and understanding. The manager on the other had seemed to forget that there's a people side to things and it's not really The team was very attentive and understanding. The manager on the other had seemed to forget that there's a people side to things and it's not really about cars! More

No Covid19 Protection for Customers I was very disappointed when I brought my car in for service and was forced to deal with multiple employees not wearing masks in very close quarters i I was very disappointed when I brought my car in for service and was forced to deal with multiple employees not wearing masks in very close quarters indoors. This comes at the time that new Covid19 cases are surging in Hillsborough County to the point that Tampa is instituting a mandatory mask order. I had hoped that customer service would improve with the new management and at first it did, but protecting customers from the virus is certainly good customer service. Just the day before, I brought my wife's Toyota to the Brandon Toyota dealer and everyone that I dealt with wore masks. Perhaps Toyota cares more about their customers. More

Hyundai at Brandon we’re fantastic! They were able to get me in for an appointment promptly. Hector’s customer service was impeccable! He kept communication open the entire time and gave me quick updates. me in for an appointment promptly. Hector’s customer service was impeccable! He kept communication open the entire time and gave me quick updates. More